POST GRADUATION DEPARTMENT OF BUSINESS ADMINISTRATION
MIS OF ICICI BANK
By Group 3
-Deepti Achpalya -0918111
At the first instance I owe my gratitude and express my hearty and sincere thanks to DR. K. Nirmala Prasad, the principal of M.O.P. Vaishnav College for Women, Chennai-34, for giving me an opportunity to get trained at ICICI Bank.
I owe my thanks to Dr. Lalitha Balakrishnan and Mrs.Sonia my faculty advisors and all other lecturers of MBA Department for parting their valuable guidance in completing this project successfully. I consider myself very fortunate to be able receive a practical exposure in the field of MIS in this reputed organization.
I express my sincere thanks to Mr. Gopal Gera, Mr.Mark and Mr.Shankar for giving me an opportunity to understand the systems and processes in this prestigious company and for providing valuable inputs and explaining in great detail the various facts of functions and workings of their banking aspect.
I also thank all the other staffs of all the departments of the company for extending their kind and whole-hearted co-operation and assistance during my Internship training.
TABLE OF CONTENTS
MIS OF ICICI BANK 1
TABLE OF CONTENTS 3
MANAGEMENT INFORMATION SYSTEM 5
APPLICATIONS OF MIS 5
MANAGEMENT OVERVIEW 12
ORGANISATION MANAGEMENT CHART: 12
MANAGEMENT INFORMATION SYSTEMS IN BANKING 14
INFORMATION SYSTEM IN ICICI BANK: 15
ORGANIZATION COMPUTING RESOURCES: 16
ORGANIZATION TRANSACTION PROCESSING SYSTEM: 17
ORGANISATION TRANSACTION PROCESSING SYSTEM: 27
SUMMARY AND CONCLUSION 31
An information system is comprised of all the components that collect, manipulate, and disseminate data or information. It usually