Mis 535 Course Project

MIS 535
Managerial Applications of Information Technology
Course Project
AT&T Uverse and 2Wire
Professor Koshy Joseph-Vaidyan
April 12, 2013

Table of Contents

Abstract …….………….………………………….…………..…….…….………………3
Brief Company background……………………………………………………………….3
Discussion of business problem(s)………………………………………………………...4
High-level solution………………………………………………………………………...5
Benefits of solving the problem…………………………………………………………...6
Business/technical approach………………………………………………………………7
Business process changes…………………………………………………………………8
Technology or business practices used to augment the solution………………………….9
Conclusions and overall recommendations……………………………………………...10
High-level implementation plan…………………………………………………………11
Summary of project………………………………………………………………………12
References………………………………………………………………………………..14

Abstract
AT&T is currently using what is called a 2Wire Gateway for services to customers, and there are many problems with this situation. The 2wire currently uses the 802.11g standard that is about ten years out of date, as well as the company was purchased by Pace. The company needs to upgrade the system that is used to provide wireless and wired Internet services to its customers, which means that with the upgraded service it
A situation such as this would not be an ideal situation for the customer if someone were streaming a HD movie. One HD video that is 6GB and one hour long would take 13.65Mb/sec (49,152 / 3,600 = 13.65 Mbps) to successfully stream this movie, which is about one-quarter the bandwidth for the 802.11g standard ((13.65/54)*100=25.28). (Crawford, 2013) This creates the problem that the service being provided either no longer, or very soon will not; provide a service to the customer that they will see as a