PROFESSOR SHUN YE
VENKATA RAVI TEJA NUKAVARAPU
A) Requirements determination strategy
We gathered our information from a study conducted through surveys, and direct observation at INOVA hospital. INOVA hospital currently uses electronic medical record (EMR) system, however it is a first generation system, and lacks an integrated system through the hospital. Our findings showed this occurred because of early adoption of this technology and lack of planning when implementing the old system. In the old system, the departments are not connected to a central database. This creates the need to print medical records for transfer between departments, which causes errors, slow response time, increased cost, longer wait time, and redundancy of data.
The basic EMR INOVA uses is not efficient enough as the time it takes to retrieve information is inadequate for helping patients. Surveys show that users find it harder at this point to assist the end client, the patient, because switching back and forth from paper to electronic medical records. Since there is a clear interest in using a full equipped EMR system and need to accelerate patients requests, our system will benefit the primary goal of INOVA to provide quality care in an efficient manner.
We surveyed six doctors at INOVA hospital in Loudoun County. All of the doctors surveyed have been providing healthcare services at this location from more than three months. From the results extracted from the Overall Matrix Scorecard, a hundred percent of the doctors would use EMR to review the patient problems and update additional information about their health records most of the time. About 75 percent of the doctor would make use of the system as a form of communication such as answering health related questions. However, less than half of the doctors (46%) would use EMR to