Week 3 Knowledge Check
Six key elements in
Types of Internal and
Stages of Group
Six Aspects of Group
Concept: Six key elements in determining organizational
Six key elements in
The process of dividing work activities into separate job tasks is known as ________.
A. work specialization
C. chain of command
D. span of control
The correct answer is: A. Work specialization is the division of work activities into separate tasks. Individual employees are assigned to specific job tasks within a work activity rather than completing an entire work activity on their own.
The process of grouping jobs together is known as ________.
The correct answer is: A. Departmentalization is the process of grouping jobs together in one of five common forms such
as functional, geographical, product, process, and customer. This process ensures common work activities are grouped
together so work is completed in a coordinated way.
The line of authority that extends from upper organizational levels to lower levels, clarifying who reports to whom, is known as the ________.
A. employee power distance
B. unity of command
C. span of control
D. chain of command
The correct answer is: D. The chain of command specifies
the line of authority that extends from upper to lower
organizational levels. It is important because it clarifies who reports to whom.
Concept: Mechanistic and Organic Structures
Which of the following is a characteristic of a mechanistic
A. Cross-functional teams
B. Free flow of information
C. Wide spans of control
D. Clear chain of command
The correct answer is: D. A clear chain of command in an
organization ensures a formal hierarchy of authority. A
narrow span of control is less efficient than a wide span of control as each person is directly controlled by only one
Which of the following structures is highly adaptive, loose, and flexible?
The correct answer is: A. An organic organization is highly
adaptive and more flexible than its mechanistic counterparts. Organic organizations can change quickly as they are not
bound to strict structures, policies, or procedures.
Companies would become more ________ if they allowed
professionals to set the priorities and allocate the resources for their departments.
The correct answer is: D. Organic organizations empower
employees with the freedom to manage their own schedules
and approach problem solving without direct supervision.
Typically, these employees are professionals with strong
Concept: Types of Contemporary Organizational Designs
In a ________ structure, no clear chain of command exists.
The correct answer is: A. Team structures have an
advantage over other structures as they garner employee
involvement and improve communications. A disadvantage is
the lack of...
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