Methods of Communication
Jamey L. Brown
University of Phoenix
People communicate in many different ways. There is verbal and non-verbal communication. Communication between genders is another challenge that we face, as well as people from other cultural backgrounds. For team work in the work place to work we must face these challenges and learn how to overcome them.
There are three functions to verbal communication in groups, task ordering, process orientation, and narrative (Harris, 2008). Task ordering focuses on either/or choices and creates a purpose. Small groups are usually formed to achieve a goal (Harris, 2008). Process orientation is how we say something. Many teams have failed because plans have been derailed because the how was not attended to properly (Harris, 2008). The way we feel and talk about our group may determine the way we act. The narrative combines both the truths and the myths. One example of that would be when a team leader tells his group that they were picked because they were the best and the brightest. There may be some partial truth to this statement but to the people hearing it, it is a strong motivator (Harris, 2008). While verbal communication directs the task aspect of the team discussion, non verbal communication forms the context in which we discuss them (Harris, 2008). Our lives are filled with highly symbolic non verbal activities (Harris, 2008). By definition all behaviors that are not verbal and that are assigned meaning by one or both of the parties in an interaction are non verbal communication (Harris, 2009).
Effective communication skills are widely considered to be important for both individuals and organizations to succeed. With increased female participation in the labor force it has become more and more necessary for the two genders to learn to communicate more effectively. The labor force has taken a active interest in how effectively females communicate in a work setting and how...
References: Harris, Thomas E. & Sherblom, John C. (2008). Small Group and Team Communication 5-6 (4th ed). Allyn & Bacon. Retrieved August 14, 2009
Hildebrand, C. (2007, March). Cross Cultural Collaboration. PM Network, 21(#), 46-54 Retrieved August 14, 2009
Reeder, H. (2005, March). Exploring male-female communication: Three Lessons on Gender. Journal of School Health, 75 (3), 115-117. Retrieved August 14, 2009
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