The merger of Inter Clean inc, and Envirotech is now complete, The company has plans to incorporate a new sales department that will be responsible in providing full service cleaning solutions, for organizations in the healthcare industry. The purpose of this department is to gain the reputation, of providing excellent consumer care, and build long-term relationships with the client. The departments focus is to assure, that the client receives quality products for the best price, and provide current information on the latest industrial cleaning, and sanitation industry developments. In doing so, …show more content…
Someone who will uphold a high standard for customer service quality, and show the ability to lead a team in making difficult decisions, which may involve trying new innovative ways to meet, or even exceed sales goals. Second is supervisor of sales, this person needs to have experience leading a team, and is not afraid to take an aggressive approach towards motivating sales representatives, and doing what it takes to achieve high standards. In addition, someone who is also, up to date with regulations standards regarding the clean, and sanitation industry. Third, is a training coordinator, someone who has experience training within an individual, or group setting. Someone who is also willing to travel to meet the client in which, he or she would provide knowledge, and training for the cleaning staff of each client. This talent coordinator may need to help train, and coordinate the opening of future offices. Fourth, two sales representatives who’s job description will be to recruit new clients, and develop long term relationships with those clients, and someone (s) who is willing to work long hours, in order to acquire new …show more content…
Generally, each employee of this department will receive health and dental insurance, vacation, paid holidays, 401K retirement plan in which the company will math 100% of monthly contributions, company vehicle, and a life insurance policy. Sales representatives will receive a base pay plus commission for each client signed and yearly bonuses for maintaining the client. The supervisor of sales will receive a base salary and a percentage bonus, from sales derived from sales representatives. The training coordinator will receive a base salary, bonus pay for each held training seminar, and a company credit card for travel expenses and for lunch, dinner accommodations for the client and/or staff. The department manager, will receive salary pay only, but at a high level. The goal of this team is to be energetic, motivated, and knowledgeable in providing cleaning solutions to the healthcare industry. This department is expected to meet, or exceed sales goals, and take pride in providing good customer service care. This department must work well together to develop a cohesive unit. The selection process will consist of using the In-Basket method along with other resources in determining who will fill the role as department manager, and supervisor of sales. According to chapter 7, in the book titled Human Resource Management it states, “In-
Basket exercise is designed to assess a candidate’s problem