There are numerous ethical issues that a medical assistant may encounter in a daily office or hospital setting. It is unethical to have a conversation with a fellow coworker regarding a patient. The patient may overhear or worse may be relate to someone in the office. It is no one’s business as to why the patient had an appointment. Another unethical behavior that is unacceptable is foul language in front of the patient. They do not need to hear that kind a language under any circumstances. When a patient comes in to see you and smells of urine or alcohol, be courteous to the patient and do not judge the patient. This patient may not have the means to shower daily or they may be sick or unaware of the odor. A good thing to remember when dealing with and ethical issue is always does the right thing at the right time and it will never become an issue. Medical assistant need to put themselves into their patient’s shoes, they need to ask themselves how I would want to be treated. Or how would I like to be recognizing in the eyes of the health care worker? How I want my family treated?
I’m doing this title experiment on a daily basis they will come to realize that we all are humans and need to be treated equally, no matter what the situation may be. The general skills of a medical assistant consist on basic customer service; they must be able to communicate between the doctors and the patients. They need to do this within the legal and ethical boundaries. Document every conversation because if it’s not documented the conversation never happened. Educate the patient within the scope of practice; let the patient know of community resources for future reference of patient needs. Operational functions are also a part of the daily duties of a medical assistant, performing inventory of supplies and equipment so items can be replenished. During these functions will always help maintaining the highest quality of care of the facility. I think