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Medical Assistant Assignments

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Medical Assistant Assignments
How you address a patient throughout the duration of their visit can have a significant impact on the quality of their appointment. Being a medical assistant requires not only medical knowledge but a significant amount of social skills as well – making the patient feel important and respected is essential to having return clients. While greeting the patient by name is imperative, finding out the patient’s preferred title will help them feel more comfortable and improve the patient-assistant relationship. For example, a woman named Jennifer Smith could be referred to as Ms. Smith, Jennifer, or perhaps a nickname such as Jenny; whatever the patient favors should be used frequently to reaffirm a personal relationship between them and the medical
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