Mdp - Operations and Supply Chain Management

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MANAGEMENT DEVELOPMENT PROGRAMME (MDP)

OPERATIONS AND SUPPLY CHAIN MANAGEMENT

Question at the end…

TABLE OF CONTENTS

1 Section A – 1

1.1 Question 1 1

Introduction 1

Scenario 1: The Bombay Tiffin Box Suppliers Case Study 1

Scenario 2: The Shipping and Transportation Case Study 2

Conclusion 3

2 Section B – 3

2.1 Question 2 3

Introduction to the Performance of Four Suppliers to King Pie 3 2.1.1 BMO Service Agreement with Spar 4 2.1.2 Mr Sauce Creations Agreement with King Pie Holdings 4 2.1.3 Track & Road Sportswear CC and King Pie Holdings 5 2.1.4 King Pie Holdings and Travel Agency 6

2.2 Question 3 8

The MPS Planners at King Pie 8 2.2.1 Model 4 – Adding Machines 8 2.2.2 Updated records 8

Section A –

1 Question 1

Introduction

Operations management is the core function of every company. It deals with planning, organizing, coordinating, and controlling resources needed to produce a company’s goods and services. It involves managing people, equipment, technology, information, and many other resources. This is true for any company large or small, providing physical goods or services, or for profit or nonprofit. Every company has an operations management function. Without operations, there would be no goods or services to sell.

Scenario 1: The Bombay Tiffin Box Suppliers Case Study

TBSA operates in a transport service business; this is their service they provide to their customers. TBSA takes advantage of the public transport system; this is making use of transforming resources such as materials. Transforming resources in this scenario is the colours and markings on the tins indicating to staff working for TBSA the process route for each tin. The Tin Tiffen Box is only part of TBSA’s product offering. They arrange for food to be picked up in the morning in the regulatory Tiffen box, then deposited at work and returned home in the

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