Mcgregor's Theory At Whole Foods
1. What role, if any, does McGregor’s Theory Y play at Whole Foods? Explain.
“McGregor believed managers could accomplish more through others by viewing them as self-energized, committed, responsible, and creative beings” (Kreitner & Kinicki, 2013, p. 9). Mackey believes that if his employees are happy, customers will be happy, which in turn will make investors happy. Therefore, nobody is losing because each person can be satisfied and get his or her “piece” of the pie. Based on how Mackey describes his managers, it seems that he truly is looking for creative managers who will lead employees to deliver the best outstanding customer service to consumers. Mackey hires managers who will de dedicated to both Whole Foods customers and employees. Mackey also made it a point to state that training is an important factor in achieving success on all levels. Clearly, this all relates …show more content…
Humaneness is defined as having actions that “ought to accomplish good” (Kreitner & Kinicki, 2013, p. 24). Whole Foods appears to be committed to doing “good” by changing and improving the world. They sell products that are natural and healthy for all. They believe that they are a heroic company because of this. This also ties into the seventh principle of “the common good”. The company truly does look out for the common good of all. The company encourages consumers to buy their healthy, organic products as opposed to consuming “junk” food that over time deteriorates the human body. Finally, Whole Foods appears to be loyal to consumers, employees, and stakeholders. They constantly keep the public trust and abide by all laws. They sell quality products and are proud of their work. While Whole Foods appears to be successful in three of the seven moral principles, they need to strive to achieve all seven. Each moral principle is important and all companies need to strive to be consistent in each of the seven
“McGregor believed managers could accomplish more through others by viewing them as self-energized, committed, responsible, and creative beings” (Kreitner & Kinicki, 2013, p. 9). Mackey believes that if his employees are happy, customers will be happy, which in turn will make investors happy. Therefore, nobody is losing because each person can be satisfied and get his or her “piece” of the pie. Based on how Mackey describes his managers, it seems that he truly is looking for creative managers who will lead employees to deliver the best outstanding customer service to consumers. Mackey hires managers who will de dedicated to both Whole Foods customers and employees. Mackey also made it a point to state that training is an important factor in achieving success on all levels. Clearly, this all relates …show more content…
Humaneness is defined as having actions that “ought to accomplish good” (Kreitner & Kinicki, 2013, p. 24). Whole Foods appears to be committed to doing “good” by changing and improving the world. They sell products that are natural and healthy for all. They believe that they are a heroic company because of this. This also ties into the seventh principle of “the common good”. The company truly does look out for the common good of all. The company encourages consumers to buy their healthy, organic products as opposed to consuming “junk” food that over time deteriorates the human body. Finally, Whole Foods appears to be loyal to consumers, employees, and stakeholders. They constantly keep the public trust and abide by all laws. They sell quality products and are proud of their work. While Whole Foods appears to be successful in three of the seven moral principles, they need to strive to achieve all seven. Each moral principle is important and all companies need to strive to be consistent in each of the seven