Preview

Math 533 Part a

Better Essays
Open Document
Open Document
1063 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Math 533 Part a
Summary:

AJ Davis department store has asked to take a look at a sample of customers (sample size: 50) in order to more efficiently generate sales and also appeal to their more profitable segment. In order to better understand their customers a statistical analysis and interpretation must be performed. AJ Davis is hoping to achieve insight on how to improve their department store operations and strengthen their customer loyalty. We have taken both quantifiable and qualitative information and have performed descriptive and inferential statistics on the data collected. We do have to disclaim that these are only from a select few from the customer base and does not represent the entire population. Therefore, the interpretations based on the sample group need to be kept in perspective and must not assume complete representation of all customers. After the collection of information from their sample set we have been able to perform statistical analysis and the results are reported below.

Variables:

We have 5 variables that we have to account for and all 5 are correlated. However, we are only going to address 3 of them: Location, Income, and Years.

The first variable is Location it shows us what area the customer is from rural, urban, or suburban. This variable is a qualitative as it has no numerical form in which to record. The pie chart that was used to show the different areas accounts for the frequency of how often the customer from that area appears in the sample. The reason a pie chart is useful in this situation is that it is a good visual representation of the comparable locations. The chart shows us that the majority of customers are from the urban area, the second highest is suburban, and the lowest amount of customers are from rural areas. One could assume that the department store is in an urban area, which is more accessible for people living in the relative area. This would also address why the second highest is suburban and the least is rural.

You May Also Find These Documents Helpful

  • Good Essays

    Acct 505 Course Project

    • 596 Words
    • 3 Pages

    The 1st individual variable is LOCATION which is a categorical variable. The three subcategories are Urban, Suburban and Rural. Since Location is a categorical variable, the measures of central tendency have not been calculated for this variable. The frequency distribution and pie chart are given as follows:…

    • 596 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Econ1203 Report

    • 2368 Words
    • 10 Pages

    The data collected depicts a sample size of 200, taken from that of recent customers whom have stayed at the upmarket CCResort. This sample size is large enough to adequately represent an accurate assessment, although a larger pool of data would further improve the accuracy of this report.…

    • 2368 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    pie chart for the location variable, the majority of the credit customers live in urban…

    • 1005 Words
    • 5 Pages
    Powerful Essays
  • Satisfactory Essays

    Assignment # 3 Math 540

    • 467 Words
    • 2 Pages

    x1 ? x2 + x3 (changed to –x1 + x2 + x3 ? 0 for constraint)…

    • 467 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Jft2 Task2 2

    • 3827 Words
    • 11 Pages

    Szwarc, P. (2005). Researching customer satisfaction & loyalty: How to find out what people really think. London: Kogan Page. ISBN: 9780749443368…

    • 3827 Words
    • 11 Pages
    Better Essays
  • Satisfactory Essays

    Workbook Exercise 11

    • 563 Words
    • 3 Pages

    1. What demographic variables were measured at least at the interval level of measurements? Age, income, length of labor, return to work, and number of hours working per week…

    • 563 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Pt1420 Unit 2

    • 680 Words
    • 3 Pages

    (i) Give a description of the following variables using appropriate graphical displays and summary statistics: gender; time; travel; type; number. Explain what these show about the typical travellers on the system.…

    • 680 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    1. Null hypothesis (H0): A theory about the specific values of one or more population parameters. The theory generally represents the status quo, which we adopt until it is proven false. The theory is always stated as H0: parameter = value.…

    • 1741 Words
    • 7 Pages
    Good Essays
  • Powerful Essays

    Contents1.Lifetime Customer Value....................................................1What would you estimate is the lifetime customer value (LCV) of Laura's business at each of the stores?How would you account for any difference?2.Level of Service..................................................................3How would you rate the level of service provided by the two newsagents? Why?3.Customer Satisfaction and Customer Loyalty.........................4Although Laura shopped at the first newsagent regularly, was she loyal? Do you think the first newsagent confused "satisfaction" or even "nowhere else to go" with loyalty?Why is this dangerous for a business?How would you advise the first newsagent to proceed if she is to retain her customer base?4.Customer's Psychological Needs..........................................6What opportunities are there in a newsagency to provide sensational moments of truth?Bibliography…………………………………………………………………………7Q1) What would you estimate is the lifetime customer value (LCV) of Laura's business at each of the stores? How would you account for any different?LCV is a value to companies for how much a customer will buy from them over a period of time e.g. 5, 10, 15 years or more.…

    • 1662 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Independent Variables

    • 1053 Words
    • 5 Pages

    People who live in larger cities are more likely to suffer from stress, depression, and problems with emotions more than those who live in a rural area.…

    • 1053 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    3. This is people that live and doesn’t live in that area but were interviewed by me for my business survey.…

    • 3039 Words
    • 13 Pages
    Powerful Essays
  • Good Essays

    In terms of customer satisfaction and loyalty, there are many opportunities in which a organisation or manager can implement in order strengthen themselves in a competitive marketplace and allow for many of their customer to transition from unsatisfied to satisfied to completely satisfied. For a organisation, the loyalty of a customer is key to success and the key to loyalty is satisfaction. When dealing with customers, a organisation’s primary strength is to implement different techniques in order to increase the loyalty of a customer. As explained in the case, this can depend on the products and/or services which the organisation offers. For example, through the research undergone from five different markets, it was discovered that for airlines customer loyalty increases with promotional programs such as frequent flyer points and for automobile repair organisations things like loaner vehicles or a free washing and waxing can heavily increase satisfaction and loyalty.…

    • 805 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Merchandise management is one of the most important aspects retailing; to attract shoppers, satisfy consumer demand and add value to customers. Through this we assume that the main focus of merchandise management for a retailer is to attract consumers by catering for their needs and wants. These needs and wants can be determined through demographical segmentation of the area around the retailer, focusing on an area of two kilometers around the retailer.…

    • 7084 Words
    • 29 Pages
    Good Essays
  • Good Essays

    Based on the analysis from Euromonitor International (2010), the report indicated that consumer spending on food has increased over the years, from RM 32,317.8 million (2005) to RM 44.121.5 million (2010).…

    • 2201 Words
    • 9 Pages
    Good Essays
  • Powerful Essays

    The purpose of this study is to research the customer buying behavior in a specific market.…

    • 3370 Words
    • 14 Pages
    Powerful Essays