Introduction- this report includes how factors effects communication and ways of overcoming communication barriers, it also has alternative forms of communication and human aids and tell you how important is it in health and social care.
Factors that Effect Communication
The one thing that can effect communication is when someone is from a different country and doesn’t know how to speak your language or use sign language, they may not be able to contact you or give you any information that they have been given by someone else trying to help them.
Another thing that can effect your communication is Jargon. Jargon is used by professional person as a small way of saying things that are hard for the others to know. Doctor mostly use Jargon if for example a doctor is telling a patient that is a small child and says that you have gastroenteritis the child won’t be able to understand what have been said so it is important that the doctor use easy and simple words like you have tummy bug so the child understands.
Slang- is an informal way of communicating with someone using informal words. Not everyone uses this language, if for example a healthcare says’ what’s up’, the other person won’t understand what the person have said.
Dialect- when some people use different words for everyday things or expressing their feelings, this also depends on the area of the country they are from. In some areas in England some people will say ‘nowt’ instead of nothing or ‘summat’ instead of something. Acronyms are when the words have been shortened. In health and social acronyms are used a lot which can be very confusing. Sometime people don’t recognize that not every one around them understand what they are saying and the person who doesn’t understand may feel left out and people can mistakes really quickly. A health care professional might say that you need to go to NHS which means National Health Service. This is also related to jargon. A cultural...
Bibliography: BTEC Level 2 Health & social care BTEC first, Elizabeth Haworth, Heather Higgins, Helen Hoyle, Sian Lavers, Carol Lewis, book published 2010, published by Pearson Education limited. Pages used 10, 16, 17, 19.
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