maruti suzuki 2 
A PROJECT REPORT ON “CONSUMER SATISFACTION WITH MARUTI SUZUKI”
Submitted in the partial fulfilment for the award of the degree of
“BACHELOR OF BUSINESS ADMINISTRATION”
SUBMITTED TO : SUBMITTED BY:
MR. SHIV ANAND RISHABH SHARMA (Assistant Professor) Roll no: 03214001713 Batch No. BBA GENERAL
PREFACE
Today the business environment is rapidly changing in this competitive environment the popular trend is also striving for maintaining its positions therefore it become essential for the companies that they should know about their preference & taste. Regarding a particular product it is of almost necessary to know the consumers satisfaction to the value offered by the company in case of dissatisfactory result it is essential to as certain whether the dissatisfaction is for entire product or part of it is and what value do the consumers expect from it? The research will provide the relevant information to the organization about consumer’s attitude towards there products & services. The research work is sincere effort to find out the ultimate requirement of consumers for the betterment of research as well as the organization.
CERTIFICATE
This is to certify that Rishabh Sharma student of Jagan Institute of Management Studies, Sector-5, Rohini, Delhi has worked under my supervision and guidance on “consumer satisfaction with maruti suzuki" submitted in partial fulfilment for the award of degree in Bachelors of
Submitted in the partial fulfilment for the award of the degree of
“BACHELOR OF BUSINESS ADMINISTRATION”
SUBMITTED TO : SUBMITTED BY:
MR. SHIV ANAND RISHABH SHARMA (Assistant Professor) Roll no: 03214001713 Batch No. BBA GENERAL
PREFACE
Today the business environment is rapidly changing in this competitive environment the popular trend is also striving for maintaining its positions therefore it become essential for the companies that they should know about their preference & taste. Regarding a particular product it is of almost necessary to know the consumers satisfaction to the value offered by the company in case of dissatisfactory result it is essential to as certain whether the dissatisfaction is for entire product or part of it is and what value do the consumers expect from it? The research will provide the relevant information to the organization about consumer’s attitude towards there products & services. The research work is sincere effort to find out the ultimate requirement of consumers for the betterment of research as well as the organization.
CERTIFICATE
This is to certify that Rishabh Sharma student of Jagan Institute of Management Studies, Sector-5, Rohini, Delhi has worked under my supervision and guidance on “consumer satisfaction with maruti suzuki" submitted in partial fulfilment for the award of degree in Bachelors of