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Marketingccd
Café coffee day

Contents


Corporate Profile



Factors Based on there priority



Grading of factors as per there importance 

Mission and Vision



Divisions



Café Coffee Day Rating



Competitors



Online Sales



Tangibility Spectrum



H.R. activities



Services Blueprint



Some interesting facts



7Ps of Marketing



Recognitions & Rewards



Porters Five forces Analysis



Recommendations



SWOT Analysis



Conclusion



Distribution Strategy

Corporate Profile


Café Coffee Day (C.C.D.) is India’s largest coffee conglomerate, the Amalgamated Bean Coffee Trading Company Limited
(ABCTCL). Popularly known as Coffee Day was formed.



Its origin lies in the golden soil of Chikmagalur that a traditional family owned a few acres of coffee estates, which yielded rich coffee beans.



V.G.Siddhartha Hegde – Founder & Chairman of Amalgamated
Bean Coffee Trading Co.



His family owns 10,500 acres of coffee plantation farms in
Karnataka.



Venu Madhav – Head of Operations at C.C.D.

Important Events
YEAR

EVENTS

Since 1875 Rich coffee – growing tradition started
Early 1990s Opportunity arose with the deregulation of the coffee board in Coffee Day began exporting coffee to the connoisseurs across USA, Europe & Japan
1996

C.C.D. was first set-up at Brigade Road in Bangalore

2000

Exported more than 27000 tonnes of coffee valued at
US$ 60 m to countries like U.S.A., Europe & Japan and, for the second time in its short career of 7 years retained the position as the largest coffee exporter of
India.

YEAR

EVENTS

2002

C.C.D. owns & operates 213 cafes in all major cities of India

2008

C.C.D. expanded to 595 cafes in 100 cities of India,
3 in Vienna, 2 in Karachi & targets to expand till
950 cafes in a year from 2008

2010

Earning revenue of US$45 million, jobs 5000 employees, owns 1016 cafes in 135 cities

Mission and Vision

Mission:- “To be the best Cafe chain by offering a world class coffee experience at affordable

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