Marketing Plan The Home Depot

Topics: Marketing, Home improvement, Home, Customer, Customer service, Coffeehouse / Pages: 6 (1965 words) / Published: Feb 7th, 2009
Marketing Plan: Phase IIntroductionThe Home Depot is a well respected company leading the do-it-yourself home repair market. In the demand for better service, Team A has identified a potential project to augment the services provided to customers. This paper will identify the Home Depot Company and its values; define the proposed project; examine SWOTT analysis for implementing the project, and develop a marketing plan.

Organizational overviewBeginning in 1978, The Home Depot was founded by Bernie Marcus and Arthur Blank. , the founders' vision of one-stop shopping for the do-it-yourselfer came to fruition with the help of investment banker Ken Langone and merchandising guru Pat Farrah. The first two Home Depot stores opened on June 22, 1979, in Atlanta, Georgia. The first stores were vast warehouses that dwarfed the competition and stocked much more than the average hardware store at that time. The illusion of more products was created by piling empty boxes on the shelves. (The Home Depot, Inc., 2009)Mission Statement - organization's basic values and philosophyThe Home Depot, a leader in the home improvement business, is committed to providing the highest level of service and the widest selection of products at the best price. This commitment is driven by the following core values:•Excellent customer service•Taking care of our people•Giving back•Doing the "right" thing•Creating shareholder value•Respect for all people•Entrepreneurial spirit•Building strong relationships (The Home Depot, Inc., 2009)These values will guide The Home Depot to meeting and exceeding the goals of the company. (The Home Depot, Inc., 2009)Geographic locationThe Home Depot is headquartered in Atlanta, Georgia where all operations, purchasing, and upper management maintain and oversee all areas of The Home Depot organization. (The Home Depot, Inc., 2009) The Home Depot stores can be found all over the United States, Canada, Mexico, and China. (The Home Depot, Inc., 2009)Product MixMany



References: arion, A. M., & Cengage, G. (2006). "Product Mix" Encyclopedia of Business and Finance. Ed. Retrieved 31 Jan, 2009 from http://www.enotes.com/business-finance-encyclopedia/product-mixQuickMBA.com (2007) "Marketing Research" Retrieved February 2, 2009from http://www.quickmba.comThe Home Depot. (2009). Retrieved January 31, 2009 from http://homedepot.comThe Home Depot, Inc. (2009). "The Home Depot Values". Retrieved 31 January, 2009 from http://corporate.homedepot.com

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