Manual for New Supervisors

Topics: Employment, A Great Way to Care, 1998 albums Pages: 6 (2146 words) Published: October 27, 2008
This manual is here to help all of our new supervisor transition from their old companies to our new company work ethics. Everything in the manual will show you the ways to perform your duty as a supervisor effectively and with pride. Within this manual we have completely demonstrated different situations and the way they should be handled. Remember every situation is different and therefore should be treated separately. All of these practices should be understood and as a supervisor also practiced on a daily basis. This will be detailed and also include examples, these practices is what makes this company a success. As you work for the company, there will probably be questions or concern, the Human Resource Manager or the supervisor above you can be helpful with these issues. Demonstrating Communication Skills

With having the role of a supervisor you have to make sure that your employees are updated with all aspects of the company including, policy changes or anything changing with their jobs within the company. Being able to have effective communications is determined by what sort of information you will tell the employees or the way you will handle telling them. Messmer, 2005 stated that “The way you choose to convey information can make all the difference (p.1).” This statement is true because there are different tones whenever being spoken to and depending on this will either determine if it will offend someone or not. Being a supervisor is a position that means you have a higher position and should be treated as such. Good supervisor skills include being able to develop effective and good communication skills. All companies require a supervisor to be able to have this skill, so this is a must. By not leading with this practice, not only may you endanger the other employees, but could eventually have a cause of having a high rate of turnovers or even a loss of profit to the company. Messmer, 2005 “As experienced managers know this can result in costly mistakes, low morale, or even turnover (p.1).” Having staff meetings on a monthly basis will help the employees and supervisors will be able to exchange a good way of communicating and also to let everyone give their inputs in on any issues that may be arising. Many companies use either emails or interoffice envelopes relay any needed information such as mail, documents that need to be signed or already signed; with this being said there are certain types of information that is confidential and need to be addressed in a face to face private meeting for discussion. Also, anything that has any confidential or personal information should not be passed in the envelopes. Everything that is discussed should be documented in minutes or a log, this will help with anything that may want to be back reference in the future or if a problem arises. Determining Effective Orientation and Training Methods

There are many different training methods that can be used. One thing to consider whenever making a training program is the method right for the audience and subject being presented. Since this is a company, the program needs to be presented in a manner that is for the job of the employees. This can be done by having different sections for what is required from an employee and also what will help both the employee and the company succeed as a whole. The orientation part of the program is different because it explains what is required or expected for each employee, what their job qualifications are, and also how their structure is set up with the chain of command. This part of the program should also pinpoint the procedures and policies of the company; this includes the history, employee behavior and what is considered upstanding behavior, and also the code of conduct. At this time a mentor will be assigned to everyone that is new to the company including supervisors, he or she will train the employee and also familiarize them with the company....

References: Messer, M. (2005). Communicating Effectively with Employees. Retrieved September 18, 2008,
Lofton, L. (2008). When it comes to training, traditional distinctions blurring.
Mississippi Business Journal, 20(1). Retrieved August 20, 2008, from
EBSCOhost database.
Montesano, A. (2008). Orienting new employees for career success. Canadian HR
Reporter, 23(2). Retrieved August 18, 2008, from PROQUEST database.
Kumpikaite, V. & Ciarniene, R. (2008). New Training Technologies Developing Human
Resources. Economics and Management, 93(2). Retrieved August 19, 2008, from
EBSCOhost database.
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