Manging Communication Knowledge and Information
INTRODUCTION
Information or processed data is essential for any action we take. For example when we are travelling in the road somebody can be gifted with knowing the data such as names of the roads and the direction, but to use it he or she should use this to make the map which can be considered as the information gathered. The knowledge he or she has on using the map correctly to take the decision of choosing the correct road to travel in. which will be stored the person’s mind as wisdom. Whenever he or she wants to repeat the procedure without starting from the first with the gathered wisdom he or she can work out. The same theory applies when carrying out a business. The presence of correct information and the use of correct knowledge in effective decision making.
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(Sunday, September 05, 2010 http://www.systems-thinking.org/dikw/dikw.htm.)
1. INFORMATION AND KNOWLEDGE
2.1 USEFUL INFORMATION NEEDED As in all other organisations the mobile manufacturing organisation too has divided the organisation into separate departments. Important data from all departments add up to produce important information needed for effective decision making.
2.1.1 PAST INFORMATION • The amount of mobiles manufactured within the last five years- by taking and analysing the amount of mobiles manufactured per year in past the five years, information of whether the number of mobiles manufactured has reduced or increased can be gathered. If reduced by what percentage, if increased by what percentage can also be found. The specific years with a drastic increase or a reduction can also be gathered. • The variation done for the quality of the mobiles in past five years- any records of increments in the mobiles during the past years will give the information of the intensity the attention the company has given to the quality of the products. • Sales within past five years- the separate figures of the sales of past years
Information or processed data is essential for any action we take. For example when we are travelling in the road somebody can be gifted with knowing the data such as names of the roads and the direction, but to use it he or she should use this to make the map which can be considered as the information gathered. The knowledge he or she has on using the map correctly to take the decision of choosing the correct road to travel in. which will be stored the person’s mind as wisdom. Whenever he or she wants to repeat the procedure without starting from the first with the gathered wisdom he or she can work out. The same theory applies when carrying out a business. The presence of correct information and the use of correct knowledge in effective decision making.
[pic]
(Sunday, September 05, 2010 http://www.systems-thinking.org/dikw/dikw.htm.)
1. INFORMATION AND KNOWLEDGE
2.1 USEFUL INFORMATION NEEDED As in all other organisations the mobile manufacturing organisation too has divided the organisation into separate departments. Important data from all departments add up to produce important information needed for effective decision making.
2.1.1 PAST INFORMATION • The amount of mobiles manufactured within the last five years- by taking and analysing the amount of mobiles manufactured per year in past the five years, information of whether the number of mobiles manufactured has reduced or increased can be gathered. If reduced by what percentage, if increased by what percentage can also be found. The specific years with a drastic increase or a reduction can also be gathered. • The variation done for the quality of the mobiles in past five years- any records of increments in the mobiles during the past years will give the information of the intensity the attention the company has given to the quality of the products. • Sales within past five years- the separate figures of the sales of past years