MANAGING YOUR PROFESSIONAL PERFORMANCE

Topics: Leadership, Management, Situational leadership theory Pages: 56 (8213 words) Published: October 12, 2013
ILP 333 MANAGING YOUR PROFESSIONAL PERFORMANCE

MODULE ASSIGNMENT COVERSHEET

MODULE
CODE

ILP 333

PART 1
Student Name: NG MUN LING
Student Number: S1115085
Module Tutor: MR. DAVID GEH
Module Title / Assignment Number: ILP 333

MANAGING YOUR PROFESSIONAL
PERFORMANCE

Date Due / Submission Date: 18 JANUARY 2013
Extension Date (including authorising signature): NIL
The submission of this assignment is a statement that it is compliant with the University’s assessment regulations, and that it does not infringe the University’s research ethics principles.
You are responsible for ensuring that the assignment is submitted in its entirety, and are advised to number pages in the format ‘Page x of y’ (e.g. Page 3 of 12). PART 2
For completion by the Module Tutor:
Feedback – with reference to assessment criteria and suggestions for improvement.

Tutor’s signature………………………………………Date………………………… Second Marker (if appropriate): …………………….Date………………………… Provisional Mark
Subject to approval
by the
Board of Examiners
Page 1 of 41

ILP 333 MANAGING YOUR PROFESSIONAL PERFORMANCE

TABLE OF CONTENTS
Pages
1.0 Introduction………………………………………………………………………...3 2.0 Analyse Perceived Development Needs at the Beginning of the Module………………………………………………………………………….3 - 14 2.1 Personal Vision and Mission………………………………………………3 - 4 2.2 Status…………………………………………………………………………….4 2.3 Self Assessment……………………………………………………………5 - 7 2.4 Strengths-Weaknesses Analysis……………………………………………..7 2.5 Development Needs……………………………………………………...8 - 10 References…………………………………………………………………………11 Appendices……………………………………………………………………12 - 14 3.0 Reflects Critically on Two of the Activities undertaken during the Module in Weeks 2 – 7……………………………………………………..15 - 28 3.1 Activity 2 - Leadership………………………………………………...15 - 21 3.1.1 Definitions……………………………………………………………….15 3.1.2 Leadership Theories……………………………………………...15 - 16 3.1.3 Inspiration………………………………………………………….16 - 18 3.1.4 Different Styles at Different Stages…………………………….........19 3.1.5 “What if I am a Leader”…………………………………………..20 - 21 3.1.6 Conclusion………………………………………………………………21 3.2 Activity 4 – Communication………………………………………….22 - 26 3.2.1 Importance of Effective Communication………………………..22 - 23 3.2.2 Effective Communication………………………………………...23 - 24 3.2.3 Reflection………………………………………………………………..24 3.2.4 Communication Skills…………………………………………….25 - 26 3.2.5 Conclusion………………………………………………………………26 References…………………………………………………………………...27 - 28 Page 1 of 41

ILP 333 MANAGING YOUR PROFESSIONAL PERFORMANCE

4.0 Develops an Action Plan for Future Development……………………29 - 44 4.1 Five-Year Action Plan…………………………………………………...29 - 33 4.2 Ten-Year Action Plan……………………………………………………34 - 39 4.3 Contingency Plan………………………………………………………..39 - 41 4.4 Future Plan……………………………………………………………….41 - 42 5.0 Conclusion………………………………………………………………………..42 References……………………………………………………………………43 - 44

Page 2 of 41

ILP 333 MANAGING YOUR PROFESSIONAL PERFORMANCE

PROFESSIONAL REFLECTIVE JOURNAL
1.0 INTRODUCTION
Personal development planning (PDP) is a process undertaken by an individual to reflect upon their own development in a purposeful way through learning and experience. (Jackson, 2001) Everyone has desires and aspirations in life. To go about achieving goals and success in one’s life, it is vital to jump start and implement a very own personal and professional development plan. Every individual will have their own interpretation of personal development. For me, it is a lifelong personal growth and learning progress not only in building on self awareness and enhancing on skills and professions but also to achieve spiritual growth.

2.0 ANALYSE PERCEIVED DEVELOPMENT NEEDS AT THE BEGINNING OF
THE MODULE

2.1 Personal Vision and Mission
Vision Statement: “To become an effective and respected General Manager in the hospitality industry; helping to enhance the performance and continuous improvement within the business and extending excellence service to the...

References: Atof Inc (2000) The Big Five Personality Test [online]. Available from:
[Accessed 22 December 2012].
Chemers, M. (1997) An Integrative theory of leadership, United States: Lawrence
Erlbaum Associates.
Dennis, E.C. (2006) People Skills Training: Are you getting a return on your investment?
[online]
Hassan, Z.M., Golamreza, J., Fateme, H.K. & Ali, H. (2010) Relationship between
Interpersonal Communication Skills and Organizational Commitment
Jackson, N. (2001) Personal development planning: What does it mean?, The Higher
Education Academy [online], p2
Rentfrow, J. (2012) The Big Five Model of Personality [online]. Available from:
[Accessed 22 December 2012].
Sommers, C. (2012) Think like a futurist: Know what changes, what doesn’t, and what’s
next, United States of America: Jossey-Bass.
Queendom.com (1996) Use our tests for HR purposes, consulting, counseling or
coaching [online]
Tan,T.H. & Amna, W. (2011) Herzberg’s Motivation-Hygiene Theory and Job
Satisfaction in the Malaysian Retail Sector: The Mediating Effect of Love of Money.
Following is my result of the big five personality test:
Source: Atof Inc, 2000
Appendix 2 Career Motivation Test
Source: Queendom.com, 1996
Appendix 3 Interpersonal Communication Skills Test
Source: Queendom.com, 1996
Appendix 4 Creative Problem-Solving Test
Source: Queendom.com, 1996
Appendix 5 Leadership Style Test
Source: Queendom.com, 1996
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