Managing People & Organisations
MANAGING PEOPLE AND ORGANISATIONS | OUTCOME 3 ASSESSMENT | |
Contents MANAGERIAL WORK 2 MAIN FEATURES 2 MEASURING MANAGERIAL PERFORMANCE 4 BEHAVIOURAL THEORY 5 McGREGOR, THEORY X & Y 5 LEADERSHIP THEORIES 6 SCOTIA EXPANSION & THEORIES OF LEADERSHIP 7
MANAGERIAL WORK
There are three different levels of management, the first being senior level management who are concerned with the strategic planning and decision making of the organisation. The decisions they make are usually very high risk and likely to affect the whole organisation.
Then there is the tactical level management or middle management who are responsible for ensuring the goals and objectives set by senior management are enforced. This level of decision making will affect a number of people but not necessarily the whole organisation and are of moderate risk.
Lastly there is operational management who are responsible for the short term decisions within the company. These decisions will always follow company policy and procedures and will only affect certain individuals.
Managers at different levels will require different types of information in order to make effective decisions however in order to do so managers must ensure they prioritise their goals, plan to meet these goals, organise the resources required, motivate the people, coordinate the groups and control the processes.
MAIN FEATURES
PLAN
Planning is an essential part of the business. It will determine what the organisational goals are and how they intend to achieve these. A plan will outline exactly how to manage a decision and what resources will be needed in order to ensure this can be tackled or completed effectively.
PRIORITISE
Due to the organisation’s “ambitious programme for expansion”, it is vital that the management effectively prioritise the goals that have been set to ensure any issues are dealt with as soon as possible before they escalate. Such a large expansion will require
Contents MANAGERIAL WORK 2 MAIN FEATURES 2 MEASURING MANAGERIAL PERFORMANCE 4 BEHAVIOURAL THEORY 5 McGREGOR, THEORY X & Y 5 LEADERSHIP THEORIES 6 SCOTIA EXPANSION & THEORIES OF LEADERSHIP 7
MANAGERIAL WORK
There are three different levels of management, the first being senior level management who are concerned with the strategic planning and decision making of the organisation. The decisions they make are usually very high risk and likely to affect the whole organisation.
Then there is the tactical level management or middle management who are responsible for ensuring the goals and objectives set by senior management are enforced. This level of decision making will affect a number of people but not necessarily the whole organisation and are of moderate risk.
Lastly there is operational management who are responsible for the short term decisions within the company. These decisions will always follow company policy and procedures and will only affect certain individuals.
Managers at different levels will require different types of information in order to make effective decisions however in order to do so managers must ensure they prioritise their goals, plan to meet these goals, organise the resources required, motivate the people, coordinate the groups and control the processes.
MAIN FEATURES
PLAN
Planning is an essential part of the business. It will determine what the organisational goals are and how they intend to achieve these. A plan will outline exactly how to manage a decision and what resources will be needed in order to ensure this can be tackled or completed effectively.
PRIORITISE
Due to the organisation’s “ambitious programme for expansion”, it is vital that the management effectively prioritise the goals that have been set to ensure any issues are dealt with as soon as possible before they escalate. Such a large expansion will require