Managing Orgnisation Change

Topics: Change management, Management, Strategic management Pages: 18 (5291 words) Published: August 20, 2013
0.0Executive summary:

This report will involve in explaining change management, by using a case study school to apply the ideas on it, which will cover clarifying the change agent role, change processes, its implementation steps as well as people targeted by this change. Following this there will be an evaluation using theoretical concepts from the first stage of change until its completion. Finally there will be some recommendations based on the evaluation and these will be summed up in conclusion.

TABLE OF CONTENTS

Executive summary...................................................................... 2

Table of contents......................................................................... 3

Introduction and Background and Scope....................................... 4

Change case study description and reasons for change.................. 5

Substance and resistance of change.............................................. 7

Evaluation.................................................................................... 8

Recommendation …………………………………………..………………….……. 17

Conclusion ………………………………..…………………………………….……….19

References and bibliography …………………………………………….…….. 22

Appendices...........................…………………………………………….…….. 27

1.0 Introduction:

Nowadays the external environment has changed significantly, especially in terms of business management. It can be argued that the external environment has become too complex to cope with for today’s business organisation. In order to respond to these changes, it is necessary for a business to adopt techniques of change management. Accordingly, this management report will define and describe organisational change, and will concentrate on a change situation which happened in a place I worked in before, which is primary school in Riyadh.

2.0 Background and Scope:

Change can be defines as “making or becoming different; difference from previous state; substitution of one for the other” (oxford dictionary, 1998). However organisational change can be defined as “the process of continually renewing an organisation’s direction, structure, and capabilities to serve the ever-changing needs of external and internal customers” (Moran and Brightman, 2001: 111). Many scholars have argued that the successful management of change is crucial to any organisation in order to survive and succeed in the present highly competitive and continuously evolving business environment (TODNEM, 2005). Nowadays organisational changes are compulsory in order to survive, (Susanto. 2008). And according to Ulrich (1997), the core difference between failure and success in organisations is the ability to respond to the pace of change. During the recent years the work environment has changed significantly, information technology, computer systems and the internet have become an integral part of the daily working environment. Intensified economic competition due to globalization has caused a global scramble of economic and human resources, which in turn has put considerable pressure upon organisations. Therefore successful change management influencing people to change situation (Fonseka., 2011). The right action at the right time by right people on right place is required to make the change happen. “All organisations are destined therefore either to perish through business failure from being left behind by the competition or to accept that undertaking change is a natural part of business life in order to keep in line with the need for improvements or customer or fashion demands,” (Burtonshaw-Gunn and Salameh, 2009. P18). The process of change is not only external, but it also has an internal process, which is no less important than the external, such as continually changing of employee expectation and needs. There are types of change which are inevitable, such as the structures, systems and methods...


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