Managing Communication Information and Knowledge
Contents
Introduction
Knowledge is increasingly regarded as central, both to the successful functioning of organizations and to their strategic direction. Managing Information and Knowledge in Organizations explores the nature and place of knowledge in contemporary organizations, paying particular attention to the management of information and data and to the crucial enabling role played by information and communication technology Effective communication requires a good understanding of the people you are communicating with, their needs, motivations and ways in which they prefer to communicate. It also requires careful planning, the use of a variety of techniques to retain people’s interest and attention, and flexibility to adapt the communication in response to feedback and ensure people have received and understood the information and knowledge.
Tescoplc.as organization of focus is a global grocery and general merchandising retailer headquartered in Chestnut, United Kingdom. It is the third-largest retailer in the world measured by revenues (after Wal-Mart and Carrefour) and the second-largest measured by profits (after Wal-Mart). It has stores in 14 countries across Asia, Europe and North America and is the grocery market leader in the UK, (where it has a market share of around 30%), Malaysia, the Republic of Ireland and Thailand. Tesco is the biggest private sector employer in the UK. The company has more than 360,000 employees worldwide. In the UK, Tesco stores range from small local Tesco Express sites to large Tesco Extras and superstores.
1) Assessment of information and knowledge needs
1.1) Identify the range of decisions to be taken
Decision-making is a crucial part of any business. At Tesco plc, appropriate decision taken at the right time has led to the success of the organization over the years. Decision-making increasingly happens at all levels of a business.
Strategic level: The Board of Directors at Tesco makes the grand
Introduction
Knowledge is increasingly regarded as central, both to the successful functioning of organizations and to their strategic direction. Managing Information and Knowledge in Organizations explores the nature and place of knowledge in contemporary organizations, paying particular attention to the management of information and data and to the crucial enabling role played by information and communication technology Effective communication requires a good understanding of the people you are communicating with, their needs, motivations and ways in which they prefer to communicate. It also requires careful planning, the use of a variety of techniques to retain people’s interest and attention, and flexibility to adapt the communication in response to feedback and ensure people have received and understood the information and knowledge.
Tescoplc.as organization of focus is a global grocery and general merchandising retailer headquartered in Chestnut, United Kingdom. It is the third-largest retailer in the world measured by revenues (after Wal-Mart and Carrefour) and the second-largest measured by profits (after Wal-Mart). It has stores in 14 countries across Asia, Europe and North America and is the grocery market leader in the UK, (where it has a market share of around 30%), Malaysia, the Republic of Ireland and Thailand. Tesco is the biggest private sector employer in the UK. The company has more than 360,000 employees worldwide. In the UK, Tesco stores range from small local Tesco Express sites to large Tesco Extras and superstores.
1) Assessment of information and knowledge needs
1.1) Identify the range of decisions to be taken
Decision-making is a crucial part of any business. At Tesco plc, appropriate decision taken at the right time has led to the success of the organization over the years. Decision-making increasingly happens at all levels of a business.
Strategic level: The Board of Directors at Tesco makes the grand
References: 1. http://www.nwda.co.uk/pdf/ICTstrategy.pdf sight last visited on 15/4/2011 2. http://www.cs.kent.ac.uk/people/staff/udf/CO321_assess1/Class5Group4/index.html sight last visited on 15/4/2011 3. http://www.synopsis-communication.co.uk/pdf/value.pdf sight last visited on 18/4/2011 4. http://www.bitc.org.uk/community/communitymark/communitymark_companies/tesco.html sight last visited on 17/4/2011 5. http://cr2010.tescoplc.com/environment/climate-change/leading-by-example/carbon-footprint-calculation-assurance.aspx sight last visited on 20/4/2011 6. http://strategicbusinessteam.com/entrepreneurial-skills-development/how-to-create-effective-and-efficient-business-relationships sight last visited on 20/4/2011 7. http://www.ukti.gov.uk/investintheuk/whytheuk/successStory/122409.html sight last visited on 20/4/2011 8. http://www.tesco.com/talkingtesco/p/inc/TalkingTesco.pdf sight last visited on 25/4/2011 9. Teachers lecture notes 10. Bpp learning media books.