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Managing Change

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Managing Change
Managing change is important in seeking the final component of successfully managing strategy, process, people and culture in most modern organizations. More and more, staying competitive in the face of demographic trends, technological innovations, and globalization requires organizations to change at much higher rates than ever before. Few people will argue with this statement, but fewer still will say their organization does a good job at managing those changes. Managing change well is a continuous and ongoing combination of art and science that assures alignment of an organization¡¦s strategies, structures, and processes (Worley & Vick, 2005).
Theories of Change Management
Lewin¡¦s Change Model Kurt Lewin (1890-1947) was a social psychologist whose extensive work covered studies of leadership styles and their effects, work on group decision-making, the development of force field theory, the unfreeze/change/refreeze change management model, the ¡§action research¡¨ approach to research, and the group dynamics approach to training (Mark, 1999).
Kurt Lewin 's three step change model is applied to the implementation of organizational change. If change is needed in an organization and the individuals affected by this change are asked to participate in the implementation of it, the change has a greater chance of being not only implemented but also successful. The first step of Lewin 's model tells us how to minimize barriers to change and increase the odds of a successful change effort. The second step is the movement that takes place after people have bought into the need for change. The final or refreezing step of Lewin 's model calls for the change agents to work actively with the people in the organization to install, test, debug, use, measure, and enhance the new system (Levasseur, 2001).
Appreciative Inquiry
Appreciative Inquiry (AI) developed by David Cooperrider and Suresh Srivastva is an approach to organizational change that engages the entire



References: Ackerman, L. & Anderson, D. (2005). Identifying Your Drivers of Change. Change Resources. Retrieved October 18, 2005 from www.beingfirst.com. Army Enterprise Integration Oversight Office. (2005). Critical Success Factors. Retrieved October 18, 2005 from www.army.mil. Baskerville, R. (1999). Communications of the Association for Information Systems. Investigating information systems with action research. v2 a19. Retrieved October 16, 2005 from InfoTrac. Bellanca, R. (2005). Managing Six Sigma Change Resistance. Six Sigma. Retrieved October 15, 2005 from www.isixsigma.com Davids, M. (1995). Where style meets substance. Journal of business strategy. v16 n1 p48(12) Retrieved October 18, 2005 from InfoTrac. Kock, N. (2003). Action research: lessons learned from a multi-iteration study of computer- mediated communication in groups October 18, 2005 from InfoTrac. Lee, C. (1990). Training: The Magazine of Human Resources Development. Action research: harnessing the power of participation Levasseur, R. (2001). People skills: change management tools ¡V Lewin¡¦s change model. Interfaces. v31 i4 p71(3). Retrieved October 16, 2005 from InfoTrac. Mark, M. (1999). Kurt Lewin: change management and group dynamics. Thinkers. Retrieved October 16, 2005 from InfoTrac. New Paradigm. (2005). Appreciative inquiry. Retrieved October 15, 2005 from www.new-paradigm.co.uk. Reardon, K. (1995). Is your leadership style holding you back? Executive female. v18 n6 p72(2) Retrieved October 18, 2005 from InfoTrac. Szecsey, C. (2005). Appreciative Inquiry Commons. Harmony union school district strategic plan (2002-2005) Worley, C. & Vick, V. (2005). Leading and Managing Change. Graziadio business report. Retrieved October 15, 2005 from www.gbr.pepperdine.edu.

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