MANAGING AND LEADING PEOPLE
by Moeen Ahmad
Assess the responsibilities of a manager and a leader in relation to the reduction of workplace stress. INTRODUCTION:
Workplace stress is a major issue for the employees as well as organizations in all over the world. Manager and leader are the two most influencing persons in any organization. They both are responsible to reduce the workplace stress according to their duties, rights and resources. More work pressure and demand which do not match with the abilities of employees create stress. When employees are unable to fulfill the demands they become stressed and can suffer any decease or situation which may be cause of absenteeism, no work commitment, low quality & quantity of production, staff turnover and finally affect the good will and growth of the company. It is the responsibility of a manager to create job design according to the employees’ abilities and skills and arrange trainings for them. Stress and job performance are co-related with each other. When stress is low job performance may also be low but when stress is high the job performance will also be low. Most of the time stress occurs when employees don’t know their role, job description and organizational goals. By giving a good induction, defining job description and objective of the organization manager can release the employees form stress. It is the responsibility of a manger to keep minimum level of stress at workplace for that purpose manager should be role model for the employees and perform best at the time of stress so that his employees can follow him. It is manager’s responsibility to communicate with employees in a better way and clear them about job security and create an environment for efficient and friendly communication. Manager can reduce stress by giving opportunities to employees to participate in decision making about work and ethical values of employees. A fair performance measurement system helps a manager to reduce job performance related stress. And the major thing motivation and reward system also reduce the stress. When employees will be happy, organization will grow.
Leader is a person who influence in motivating employees. A leader being enthusiastic well motivated and leading others in model behavior can enthuse and encourage the people in better way. In any organization stress affects the routine work, personal lives, health and become a cause of big cost to the organization for the support and betterment of the employees. A leader can reduce stress by these important ways like giving Autonomy, Clear Expectations and Social Support to the employees. A leader reduces the stress at workplace by arranging small refreshments for employees who are much busy on work can refresh themselves. A leader can reduce stress by removing barriers as many as possible which are cause of stress for employees on workplace and giving a friendly environment to employees. Leader can enhance motivation by identifying key motivator factors like enhancing work conditions by physical environment, Timetable at work, Pay, Title and Status provided to any employee and more job security and safe future. Communication is a major source of motivating and leading or de-motivating and no leading the employees. Poor communication becomes cause of less understanding and dissatisfaction which thrives stress for employees as well as leader. A leader can reduce stress by making sure that whatever he is communicating in the workplace environment is well understanding and well motivated. To encourage the employees, leader should provide them more work opportunities because everyone works for money. Diversity of people also create stress for workers and a leader reduces the stress by creating a networking environment where everybody is connected with each other and they are secure with their ethical values and self respect. Stress also reduces when a leader guide the employees that how to...
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