Interpersonal Managerial Role of a Project Manager
As project management is becoming more and more of an important to organizations, it is important for those taking the position to have the ability to handle the role. A project manager is in charge of managing and leading a team to successfully complete a project for the benefit of the company. For the team to be effective, the supervisor, or project manager, must have both technical and personal skills. A main factor involved is to have the interpersonal skill. Communicating well with the team members and creating a personal relationship with each employee gives them a sense of satisfaction and encouragement to fulfill the assigned task. There are soft skills and hard skills that are both of importance to the role of a project manager. Building good bonds with those involved in the organization can result in positive productivity and benefit the organization. A company depends highly upon project management in its growth. Keywords: Interpersonal, soft skills, hard skills, management, leadership, project management, communication The Need for Project Management
In today’s economy, businesses have become more reliant on projects within their corporation to achieve the organizational goals. In order for those developments to take place, a supervisor needs to be assigned for things to happen and run smoothly. With business plans costing into the billions, the role of a project manager has become more vital. The growing need for better, faster, and cost-efficient projects increases the demand for experienced and well-developed project management. In a Structural Survey, “research shows that the number of roles undertaken by a project manager changes with age and also the nature of the roles undertaken moves with the maturity of the project manager” (Sommerville, Craig & Hendry, 2010). For the projects to be effective, the company expects that it will be completed only once and as soon as possible. Through gaining trust and respect and leading their team ethically, a project manager can successfully manage and direct their team. The Role
Project management is a combination of planning, budgeting, and compiling resources and people to complete an assignment for an organization. The Encyclopedia of Small Business quotes James P. Lewis, “Project managers often work within every aspect of the organization” (V. L. Burton (Ed.), 2011). Most projects are given a time frame to be completed. In order to finish the project, the project manager must be able to obtain the necessary means, including equipment and personnel. Common sense is a beneficial feature to have in this area of work. Along with these factors in the employment of project management, there is always the element of risk to deal with. Good project managers find the problem and fix it as soon as possible. Lewis also called the work “a performing art rather than a cognitive discipline” (V. L. Burton (Ed.), 2011). Henry Mintzberg breaks down the ten different managerial roles and groups them into three categories: interpersonal, informational, and decisional roles. Depending on the situation, abilities or area of work a person is involved in, their type of role can differ. Regarding a project manager, the interpersonal role fits best for their area of work in which they hold in an organization. In an article from the International Journal of Business Administration, faculty from the department of professional and continuing education define the interpersonal category as the role of a “figurehead, leader, or liaison” (Shahmandi, Silong, Ismail, Samah & Othman, 2011). As a figurehead they “represent the organization by performing duties,” a leader “interacts, supports, motivates, and develops followers,” and the liaison “establishes formal and informal networks to gain information for the success of the organization” (Shahmandi, Silong, Ismail, Samah & Othman, 2011)....
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