Managerial Roles

Better Essays
Topics: Management
Literature Review
THE MANAGER’S ROLE IN ORGANIZATIONS
Introduction
Managers must wear many different hats in formulating and implementing task activities related to their positions. In an attempt to understand the diversity of hats managers must wear, many author examined managerial activities on a daily basis. Their study enabled them to identify ten different but, coordinated sets of behavior, or roles, that managers assume. These ten roles can be separated into three general groupings: interpersonal roles, informational roles, and decisional roles.

According to Mintzberg (1980:57), managers at all levels perform ten interrelated roles. These roles fall into three groupings, namely:
• Interpersonal roles – which derive from the manager 's status and authority.
• Informational roles – which derive from the interpersonal roles and the access they provide to information; and
• Decisional roles – which derive from the managers authority and information.
In Mintzberg (1980:182) it can be learnt that although managers are required to perform all of the basic managerial roles, most managers must give attention to certain roles at certain situations.

A variety of factors determines what roles managers must emphasise at a particular time (Mintzberg, 1980:182). These factors are the following:
• The type of industry an organisation is in
• The size of an organisation
• The level of the particular manager in the organisation
• The function supervised
• The situation at the moment
• The job itself and
• The environment of the organisation.
1 Management viewpoints and thinking of role
According to Hellriegel et al (1999: 45), management viewpoints can be divided into the following:

1.1 The Traditional Viewpoint
This is the oldest viewpoint, and it stresses the manager’s role in a strict hierarchy and focuses on the consistent and efficient job performance (Hellriegel et al, 1999: 440). From Hellriegel et al (1999:54), it can be learnt that the



References: 1) Greenberg, J. and Baron, R. 1997. Behaviour In Organizations: Understanding and Managing The Human Side of Work. 6th ed. New Jersey: Prentice Hall. 2) Griffin, R.W. 1987. Management.2nd ed. Boston: Houghton Mifflin Co. 3) Hellriegel, D., Jackson, S.E. and Slocum, J.W. 1999. Management. 8th Edition. Boston: South Western College Publishing. 4) Minzberg, H. 1980. The Nature of Managerial Work. New Jersey: Prentice Hall. 5) Plunkett, W.R. 1996. Supervision. Diversity and Teams in the Workplace. 8th Edition. New Jersey: Prentice Hall.

You May Also Find These Documents Helpful

  • Powerful Essays

    managerial roles

    • 5524 Words
    • 37 Pages

    journal is available at http://www.emeraldinsight.com/0262-1711.htm Managerial work roles in Asia An empirical study of Mintzberg’s role formulation in four Asian countries 694 Received July 2002 Revised December 2002 Accepted December 2002 Cecil A.L. Pearson Murdoch University, Murdoch, Perth, Australia, and Samir R. Chatterjee Curtin University of Technology, Perth, Australia Keywords Management roles, Economic conditions, National cultures, Asian studies Abstract In an increasingly…

    • 5524 Words
    • 37 Pages
    Powerful Essays
  • Powerful Essays

    Managerial Roles

    • 1619 Words
    • 7 Pages

    Managerial Roles (Chris van Overveen - Senior Consultant Trimitra Consultants) To meet the many demands of performing their functions, managers assume multiple roles. A role is an organized set of behaviors. Henry Mintzberg has identified ten roles common to the work of all managers. The ten roles are divided into three groups: interpersonal, informational, and decisional. The informational roles link all managerial work together. The interpersonal roles ensure that information is provided.…

    • 1619 Words
    • 7 Pages
    Powerful Essays
  • Better Essays

    Managerial Roles

    • 3081 Words
    • 13 Pages

    Managerial Roles Managers must wear many different hats in formulating and implementing task activities related to their positions. In an attempt to understand the diversity of hats managers must wear, Henry Mintzberg examined managerial activities on a daily basis. His study enabled him to identify ten different but, coordinated sets of behavior, or roles, that manager assume. These ten roles can be separated into three general groupings: interpersonal roles, informational roles, and decisional…

    • 3081 Words
    • 13 Pages
    Better Essays
  • Satisfactory Essays

    Managerial Role

    • 293 Words
    • 2 Pages

    MANAGERIAL ROLE: 1. INTERPERSONAL ROLES (i). Figurehead role- In this role a manager performs symbolic duties required by the status of his office. Making speeches, bestowing honors, welcoming official visitors, distributing gifts to retiring employees are examples of such ceremonial duties (ii). Leader- This role defines the manager's relationship with his own subordinates. The manager sets an example :legitimizes the power of subordinates and brings their needs in accord with those of his…

    • 293 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Managerial Role

    • 2182 Words
    • 9 Pages

    edu/docushare/dsweb/Get/Document-8775/bryson%2B-%2Bstrategic%2Bplanning%2Bfor%2Bnon-profits.pdf 2. Bucki.j “Supplier Relationship Management (SRM”) – Definition retrieved on 13/06/2012 from http://operationstech.about.com/od/glossary/g/SRM_SuppRelMgt.htm 3. CIEŚLIŃSKA.K(2007) “The basic roles of a manager in a business organisation” retrieved on 14/04/2012 from http://www.jard.edu.pl/pub/1_6_2007.pdf 4. Daft, R. L. (2012), Management: 10th Edition. Ohio, USA: South-Western p.g 281 5. kathuria.M(2008) “Three ways to build a successful…

    • 2182 Words
    • 9 Pages
    Better Essays
  • Satisfactory Essays

    Role of Managerial Accounting

    • 10329 Words
    • 42 Pages

    Chapter 01 The Changing Role of Managerial Accounting in a Dynamic Business Environment True / False Questions 1. Controlling involves the coordination of daily business functions within an organization. True False 2. Measuring the performance of managers and subunits is not an objective of managerial accounting. True False 3. Middle-level managers would likely be considered internal users of accounting information rather than external users. True False…

    • 10329 Words
    • 42 Pages
    Satisfactory Essays
  • Good Essays

    management. One of his most popular theories is his roles for managers. These roles define behaviors and traits that certain managers possess. He identified ten different roles, separated into three categories. The categories he defined are interpersonal roles, information processing roles, and decision roles (“ProvenModels - Ten Managerial Roles”). The first set of roles Mintzberg described is interpersonal roles. The first interpersonal role is a figurehead. A figurehead is a symbol of his company…

    • 333 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Q I. Write a note on the managerial roles and skills? [10] Mangerial Roles and Skills Mangerial Roles: To meet the many demands of performing their functions, managers assume multiple roles. A role is an organized set of behaviors. Henry Mintzberg (1973) has identified ten Sub roles common to the work of all managers. The ten roles are divided into three groups: interpersonal, informational, and decisional. According to Henry Mintzberg(1973), managers in an organization, in order to be effective…

    • 1060 Words
    • 5 Pages
    Powerful Essays
  • Satisfactory Essays

    MANAGERIAL ECONOMICS Managerial economics, or business economics, is a division of microeconomics that focuses on applying economic theory directly to businesses. The application of economic theory through statistical methods helps businesses make decisions and determine strategy on pricing, operations, risk, investments and production. The overall role of managerial economics is to increase the efficiency of decision making in businesses to increase profit. ROLE OF MANAGERIAL ECONOMICS Pricing…

    • 305 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    mintzberg managerial roles

    • 2373 Words
    • 7 Pages

    FOUR MANAGEMENT FUNCTION During early part of the twentieth century, Henri Fayol French industrialist proposed that all managers perform five management activities that are: plan, organize, command, coordinate, and control. But nowadays there management functions have been condensed to four: planning, organizing, leading and controlling. Managers exist in every business. In fact, managers do the same types of tasks in all businesses. Whether a person manages a hair salon or a factory, the manager’s…

    • 2373 Words
    • 7 Pages
    Powerful Essays