Managerial Quality and Leadership Style with Organizational Commitment Job Satisfaction in Abbott Healthcare Pvt.Ltd.

Topics: Leadership, Job satisfaction, Pharmaceutical industry Pages: 20 (5106 words) Published: June 23, 2011




Submitted on 19th May 2011

This study aimed at finding the impact of managerial quality and leadership on the job satisfaction to the employees with organizational commitment in Abbott Healthcare Pvt. Limited. The main issue addressed in this research paper is concerns the relationship between managerial leadership practices on the one hand and employees’ job satisfaction and commitment on the other hand. Assessment of managerial practices and their implications in terms of commitment and job satisfaction appear to be of theoretical and empirical relevance with regard to the performance of employees in the pharmaceutical sector.

This research investigates the relationship between leadership and internal customer satisfaction, also called employee satisfaction in this document. The Full Range Leadership Development Theory provides the backbone for analyzing the leadership style of each manager by using the Multifactor Leadership Questionnaire. The company’s employee satisfaction model provides the theoretical construct against which the employee satisfaction of the managers’ subordinates is measured using the company’s employee satisfaction questionnaire.

Information was gathered from the managers who rated their leadership styles as they perceived it; and from their respective subordinates who rated the managers’ leadership style as they perceived it and also their satisfaction as employees as they perceived it. Data obtained from each instrument, for the respective managers, was then statistically analyzed. The reliability of the data could not be proved for some of the factors of the 2 research instruments. However, this research found a statistically significant relationship between transformational leadership and some factors of employee satisfaction, albeit a weak relationship. A statistically significant relationship exists between leadership style and employee satisfaction levels within an automotive manufacturing organization.

A mark of a good leader is to be able to provide consistent motivation to his team encouraging them to attain excellence and quality in their performance. A good leader is always looking for ways to improve production and standards. Here are six management skills you can develop as a leader in working to create a quality effective team.

The study focuses and explains the relationships between the priority given to specific managerial behaviors, leadership quality, job satisfaction and variations in service quality. Specifically, the research assessed the association between the importance pharmaceutical sector work to selected managerial behaviors and the quality of services provided by their organization. In this study, managerial leadership effectiveness was used as the best available surrogate measure for job satisfaction. It is argued that leadership behavior is a multidimensional construct towards employees’ job satisfaction, one aspect of which is service quality or the degree "to which the organization is competently implementing methods and techniques that are thought necessary to achieving organizational objectives." High leadership quality do not guarantee desirable employees outcomes or employees satisfaction, but practitioners believe, based on the best available knowledge, that using certain managerial quality with effective leadership in specified ways will, in all likelihood, benefit the organization with employees satisfaction.

A pharmaceutical company was taken for the research purpose. The pharmaceutical industry develops, produces, and markets drugs licensed for use as medications. Pharmaceutical companies are allowed to deal in generic and brand medications and medical devices. They are subject to a variety of laws and regulations regarding...
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