Managerial Decision-making Process

Topics: Decision making Pages: 1 (280 words) Published: September 19, 2013
David Juarez
Case study 3-1

1. What assumptions can you make about managerial decision making, as it relates to the millennial generation, from the case?
My assumptions, enroll students are rating professors from good to bad making it easier for future student to get always with easier classes. 2. Did Tom and Alex follow a logical and rational managerial decision-making process in determining their class schedules? Why or why not?

Yes, Tom and Alex are paying for school, therefor they want the best class and great teacher. Tom and Alex note the numerical values representing overall quality and easiness of each professor they are researching, and make their decision based on these numbers alone.

3. Identify the group influence that the information provided on places on Tom and Alex.
The students were rating the professors from overall rating, total rating, easiness, and hot? Overall quality and easiness have numerical values from 0 to 5.5 being the highest. This information help Tom and Alex to choose professor and make their schedules.

4. Describe the types of interpersonal influence that the information provided on places on Tom and Alex.
By visiting the web site they can click on the name of any professors and see their rating in more detail. Rating from overall quality, helpfulness, clarity, easiness, and hotness.

5. What influence do consumer ratings that fall either above or below the norm have on your managerial decision-making process? For example, when a professor (or an product) is rated with 3 stars, what strength do you place on the few individual reviews that rate them with 1 star or 5 stars?
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