Preview

Managerial Communication Theory

Powerful Essays
Open Document
Open Document
1996 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Managerial Communication Theory
Managerial Communication Assignment 2:

Managerial Communication Assessment Task 2:
Group Communication Analysis

Managerial communication theory can be observed in everyday real-life interpersonal dynamics. Whether it be at the workplace or even in undertaking basic activities with family and friends, communication skills can be the difference between success and failure or the difference between a good or bad experience. The notion communication theory in everyday life became evident when we participated in group activities at university. The two activities were the smaller group Zin Obleisk activity and the larger group activity Prisoner Dilemma. Reflecting on both experiences it was important to note the strengths of the groups, but also the occasional shortcoming that impeded progress towards our goals as a group. Concentrating on both the positive and the negative attributes of the group communication skill set, allows us to take a step back and look at the big picture. It enables us to consider restructuring communication techniques in a team, group or even a partnership environment that could ultimately increase the enjoyment of being involved in such a team, and allow the realisation of goals altogether.

In our first group activity Zin Obleisk, evidence of the theory of Belbin’s team roles became immediately apparent (Belbin, 1997). I became the driver and the rest of the team, Ben, Ebony, Sam and Allison were either supporters, finishers or monitor-evaluators (Belbin, 1997). I chose initially to step back and see if anyone would step up and start coordinating the group, predominately looking towards Allison or Ben who both categorised themselves as drivers, but after some waiting and consideration I briefed the group and took my position as the note taker (Belbin, 1997). As the sole note taker I was charged with summarizing information from each group member’s verbal information. As a result, the flow of information communicated between the group



References: Belbin, R. M. (1997). Team Roles at Work. Oxford: Butterworth-Heinemann. DeSanctis, G., & Gallupe, R. B. (1987). A Foundation for the Study of Group Decision Support Systems. Management Science , 5, 589-609. Giambatista, R. C., & Bhappu, A. D. (2010). Diversity’s harvest: Interactions of diversity sources and communication technology on creative group performance. Organizational Behavior and Human Decision Processes , 116-126. Kerr, N. L., & Tindale, S. R. (2004). Group Performance and Decision Making. Annual Review of Psychology , 55, 623-655. Knippen, J. T., & Green, T. B. (1994). How the Manager Can Use Active Listening. Public Personnel Management , 23. Littlejohn, S. W., & Foss, K. A. (2005). Theories of human communication. Belmont: Thomson. Rietzschel, E. F., W., C. K., Dreu, D., & Nijstad, B. A. (2009). What are we talking about, when we talk about creativity? Group creativity as a multifaceted, multistage phenomenon. Research on Managing Groups and Teams , 12, 1-27.

You May Also Find These Documents Helpful

  • Powerful Essays

    Decision Making Paper

    • 1197 Words
    • 5 Pages

    It is not uncommon for people to have to make a decision on a daily basis, and this includes within the workplace. This paper will discuss the group decision-making process and then I will identify one successful as well as one unsuccessful experience that involved group decision making. After these examples I will then discuss the factors that affected the group’s overall effectiveness, drawing from concepts from the text.…

    • 1197 Words
    • 5 Pages
    Powerful Essays
  • Better Essays

    Callaway , M. R. , & Esser, J. K. . (1984). Groupthink: effects of cohesiveness and problem-solving procedures on group decision making. Social Behavior and Personality, 12(2), 157-164.…

    • 1237 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    My analysis is on the film The Goonies. While I view the movie and determine the various norms, behaviors, roles and interaction between group members, as well as individuals the examination within the realm of film can present many of the same components. Thus, our group selected this movie to analyze based on its formation of a cohesive problem-solving group full of unforgettable characters. The Goonies portray many different theories and aspects of small group communication.…

    • 4626 Words
    • 19 Pages
    Powerful Essays
  • Powerful Essays

    Brockmann, Erich. (1996, May). Removing the paradox of conflict from group decisions. Academy of Management Executive. v10n2, p. 61-62.…

    • 5037 Words
    • 16 Pages
    Powerful Essays
  • Better Essays

    Leadership and Lopez

    • 1840 Words
    • 8 Pages

    References: Engleberg, I., N. Wynn, D., R. (2010). Working in Groups. (5th Ed). Boston, MA: Pearson Education Inc. Allyn & Bacon…

    • 1840 Words
    • 8 Pages
    Better Essays
  • Powerful Essays

    Salas, E., Sims, D. E., & Burke, C. S. (2005). Is there a ‘big five” in teamwork? Small Group Research, 36(5), 555-599.…

    • 1754 Words
    • 8 Pages
    Powerful Essays
  • Better Essays

    One of the most critical, if not the most critical aspect of team dynamics is communication. Effective or ineffective communication can lead to a team being extremely efficient and successful, or inefficient and a terrible failure. “Ineffective communication can be a source of discontent in a team” (Newson, 2006). The purpose of team communication is to enhance team performance; therefore, it is each team member’s responsibility to ensure effective communication. “Communication is an observable aspect of coordination, and insights into observable behaviors which predict high or low performances can be gained by team communication analysis” (Hutchins et al. 1999). Four crucial elements teams must possess to communicate effectively are a willingness to have open authentic discussions, active listening, willingness to confront conflicts, and understanding.…

    • 1205 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Kinicki, A., & Kreitner, R. (2009). Chapter 9 Effective Groups and Teamwork. In Organizational Behavior (4th ed., p. 261). Retrieved from…

    • 911 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Tom, Susie, Richard, Mark, and Betty are all part of an academic learning team at the University of Phoenix. This team is tasked with the responsibility of producing a 2,500-word paper on the topic of groupthink for their social psychology class. Tom, Susie, and Richard have been on several teams together (in previous classes), but Mark and Betty are newcomers to the group.…

    • 447 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    Luft, J. (1984) Group Process: An Introduction to Group Dynamics, 3rd ed, California: Mayfield Publishing Company…

    • 4306 Words
    • 18 Pages
    Best Essays
  • Satisfactory Essays

    Shin, S., Kim, T., Lee, J., Bian, L. (2012). Cognitive team diversity and individual team member creativity: a cross-level interaction. Academy of Management Journal, 55(1), 197-212. doi: 10.5465/amj.2010.0270…

    • 900 Words
    • 4 Pages
    Satisfactory Essays
  • Powerful Essays

    Virtual Teams

    • 10084 Words
    • 41 Pages

    DeSanctis, G., Poole, M.S. (1997), "Transitions in teamwork in new organizational forms", in Markovsky, B. (Eds),Advances in Group Processes, JAI Press, Greenwich, CT, Vol. 14 pp.157-76.…

    • 10084 Words
    • 41 Pages
    Powerful Essays
  • Good Essays

    Tuckman's Model

    • 1576 Words
    • 7 Pages

    The newly formed group confronts several challenges, tasks and goals immediately after they find themselves stranded in the desert with limited resources. The member’s begin to adopt specific group roles, as well as follow various stages of group development. One theory of group development explains how new groups do not immediately function as highly effective teams until they have gone through various stages of development. These stages are given mnemonic names that are as easy to understand, as they are to remember; the names of the stages are Forming, Storming, Norming, and Performing.…

    • 1576 Words
    • 7 Pages
    Good Essays
  • Powerful Essays

    Small Group Theories

    • 1026 Words
    • 5 Pages

    Theories are built when we observe a phenomenon and witness a repeated pattern of events for which warrant explanation.…

    • 1026 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Learning Team Problems

    • 930 Words
    • 4 Pages

    As we set down for our brief session as a learning team it became quite apparent that in the event of a conflict our team of A type personalities would have a difficult time transiting through any problems without an appropriate process for conflict resolution. Team Dynamics and Conflict Resolution will always be a part of any working environment in today’s society. Teams provide a forum for individual employees to excel within a group by allowing the individual to show cases their individual thru the process of making contributions in several different areas. As with any group, team or individual project there will be problems or conflicts at some point. One of the most important things you can learn from working on a team or by one’s self is that at some point you will have to deal with others. The key to dealing with others is figuring out how to handle conflicts that arise effectively in order to still accomplish the project or mission.…

    • 930 Words
    • 4 Pages
    Good Essays

Related Topics