Manager job description

Topics: Management, Interdependence, Goal Pages: 8 (1970 words) Published: February 25, 2014


ORGANIZATIONAL BEHAVIOR
INDIVIDUAL ASSIGNMENT 1

MANAGER’S JOB

Table of content

Introduction………………………………………………………………………………………………………………………………………… 1 Banque Atlantique Background………………………………………………………………………………………………….…………2 Manager’s job description………………………………………………………………………………………………………………..…..2 Other insiders and/or outsiders important to the job and Nature of interdependency……….………….…… 6 Diagrammatic of interdependencies…………………………………………..……………………………………………………..…7 Evaluation of the interdependencies………………………………………………………………………………………….…….....8 Recommendations……………………………………………………………………………………………………………………………….9 Conclusion ………………………………………………………………………………………………………………………………….……..10 References………………………………………………………………………………………………………………………………………….11

Introduction

Today companies have to deal with globalization and worldwide high competition affecting profits and leadership. These external factors are economic change, technological changes, customers’ tastes and many others. So that, companies have to adapt its strategy with effectiveness and efficiency in order to guarantee it. In the light of globalization and modern business, the companies are exposed to the challenges posted by unpredictable and complex competitive environment. Danijela Jelenic, (2011). One of the key strategies of companies is the management. Management is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading and controlling organizational resources. R. L. Daft, Dorothy Marcic (2011).The globalized business environment is characterized by changed business conditions, market liberalization, high production, information and communication technology, flexible organizational structure of companies and partnership development. In such an environment, the competition among companies is sharpened in the market Novicevic, Jelenic, (2008). The companies are forced to innovate and develop new techniques for improving the quality and functionality of products, reduce costs but there almost at the same level of supply and cost production. One element of differentiation to make a business successful is to have a good management. It will make the business run fast and easily. It will ensure that each individual in the business knows what to do effectively to make the business reach its goals. The role of manager is often use in today job position but still difficult to explain. The goal of this report is to describe the complexity of manager ‘role and its interdependency among groups and individuals at Atlantique Bank. Banque Atlantique Background

Atlantic Bank Cote d'Ivoire (Banque Atlantique Cote d'Ivoire) (BACI) is the second bank on the ivorian market after Societe General. One of its key success factors is its proximity to all categories of the population and also due to the number of agencies (approximately 77 agencies) all around the country. Because of its agencies often crowed of people, BACI has created a VIP agency for all high-income customers for a particular service. The VIP agency is at 11th floor of a huge building at the affair center place. This agency is composed of two account officers, one cashier and the VIP agency manager for a portfolio of 1500 clients (individuals and companies). Manager’s job description

Fernande Bonny is the office manager of this VIP agency. She is responsible for establishing and maintaining general strategies to meet VIP agency’s objectives; to get the information and feedback from all aspects and to make decisions and strategies are the core goals of her function. Especially, her responsibilities involve the following: Daily, she has to maintain the agency activities and supervise the staff. The office services activities includes:

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References: Daft, R. L. (2009). Management: 9th Edition. Ohio, USA: South-Western (Cengage Learning)
Danijela Jelenic, (2011) ‘the importance of knowledge management’, Management Knowledge and Learning
Mintzberg, H. (1990). ‘The manager’s job: Folkore and fact’. Harvard business review catalog, 90(2), 163-176.
LaToya J. Murray cited Organizations in Action James D. Thompson; 2004:
Mintzberg, H. (1994). ‘Rounding out the manager’s job’. Sloan Management Review, 36(1), 11-26.
Novićević, B. & Jelenić, D. (2008). ‘The future of the cost management in a competitive environmen’t. Faculty of Economics Nis. 137–146.
Richard L. Daft, Dorothy Marcic (2011). ‘Understanding Management’, 8th ed
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