Management Student
iPremier (A): Denial of Service Attack
Date: -12th Feb 2013
1. Significant errors made by iPremier that led to its troubles:-
a. Outsourcing of Hardware / Data center: - For a company involved in web-commerce, data plays a major role in the sustainable success of the company. These are the future assets of the company on which the growth of company depends. Therefore, it is necessary for a company to have a good control over the hardware / data center.
iPremier has outsourced its hardware / data center to another company Qdata. But the negative aspect is that the company iPremier is not taking proper care and control of the data because the company thinks that it has outsourced the work and Qdata will look after that.
Even when the company employee believes that Qdata operation is not as per the expectation, the decision to be with Qdata is biased by founders’ relationships.
b. No Emergency Plan:- Once the company has outsourced its hardware activity to Qdata, the company thought that now it is the responsibility of Qdata to take care of the hardware operation.
Therefore, the company was not ready with any contingency plan to tackle emergency situation.
c. Company Priority:- In view of the high growth strategy and profit objective, the company was not able to concentrate on their hardware / data centre aspects.
It has diverted the company’s attention from their primary assets.
d. Employee Awareness:- Employees were not trained properly regarding the working of data center and they were not having knowledge of it.
Therefore the employees were not sure of the reason / implications of the incidence and of the corrective actions to be taken.
e. Lack of Resources:- Until the company faced the problem, the employee were not aware about the outdated resources e.g. outdated binder, unavailability of detailed logging etc.
2. Arguments to support a decision to do
Date: -12th Feb 2013
1. Significant errors made by iPremier that led to its troubles:-
a. Outsourcing of Hardware / Data center: - For a company involved in web-commerce, data plays a major role in the sustainable success of the company. These are the future assets of the company on which the growth of company depends. Therefore, it is necessary for a company to have a good control over the hardware / data center.
iPremier has outsourced its hardware / data center to another company Qdata. But the negative aspect is that the company iPremier is not taking proper care and control of the data because the company thinks that it has outsourced the work and Qdata will look after that.
Even when the company employee believes that Qdata operation is not as per the expectation, the decision to be with Qdata is biased by founders’ relationships.
b. No Emergency Plan:- Once the company has outsourced its hardware activity to Qdata, the company thought that now it is the responsibility of Qdata to take care of the hardware operation.
Therefore, the company was not ready with any contingency plan to tackle emergency situation.
c. Company Priority:- In view of the high growth strategy and profit objective, the company was not able to concentrate on their hardware / data centre aspects.
It has diverted the company’s attention from their primary assets.
d. Employee Awareness:- Employees were not trained properly regarding the working of data center and they were not having knowledge of it.
Therefore the employees were not sure of the reason / implications of the incidence and of the corrective actions to be taken.
e. Lack of Resources:- Until the company faced the problem, the employee were not aware about the outdated resources e.g. outdated binder, unavailability of detailed logging etc.
2. Arguments to support a decision to do