management skills

13. Legal Implications: While you don’t need to be a law expert, you should have a grasp of the legal implications of sexual harassment, proper hiring and firing practices, confidentiality, and more.
Communication Qualities
A good manager needs to be able to communicate effectively. You might be surprised at the different qualities there are related to communication. Make sure that you develop the ability to communicate as part of your efforts. Here are some qualities to possess if you want to be an affective communicator as you fulfill your management duties.
14. Written Communication: Learn how to communicate effectively in writing. A good manager should be able to write professionally and with correct grammar, expressing him or herself in email, memos, and thank you notes.
15. Public Speaking: As a good manager, you should know how to speak publicly, annunciating your words, and concisely communicating your ideas, whether in an interview, or addressing workers.
16. Constructive Feedback: Learn how to provide feedback in a way that is helpful to workers and others.
17. Active Listening: One of the most important communication skills is listening. Make sure you are listening to your workers, superiors and customers, and that you acknowledge them.
18. Specific: When giving instructions, be specific in what you want, and in expected outcomes. Make sure your employees understand what should happen.
19. Organize Your Presentations: Organize and practice your presentations before giving them so that you are clear and concise, and so that your presentation flows well.
Relationship Qualities
Your characteristics as you build relationships matter when you are a manager. You will need to know how to manage relationships between yourself and your subordinates, as well as manage the relationships among those who work under you. You should also know how to develop relationships with your superiors, and coordinate relationships between those above you and below you in the hierarchy.
20. Customer Service: You might be surprised to discover the customer service is a relationship quality. However, it is. You need to be able to build good relationships with customers if you want to be a good manager. Learn how to relate to customers, and see things from their perspective.
21. Mediator: Do you know how to make peace? Often, a good manager needs to be able to act as a mediator between workers, between a worker and a client, or between a superior and a worker. Brush up on your mediation qualities, and learn conflict resolution techniques to be a good manager.
22. Team Player: Are you part of a team? You need to be able to function as part of a team if you want to succeed as an effective manager. Make sure that you are willing to work with others, and that you will hold up your end.
23. Respect: You need to be respectful of your workers if you are to have respect as a manager in return. It’s up to you to set the example and build relationships of respect.
24. Collaboration: You’ll need to set up collaborations with others, and with your team. You should also be able to work well with others, and understand how to integrate ideas and personalities.