MANAGEMENT INFORMATION SYSTEMS (MIS)

Management Information Systems (MIS)

Information systems at the management level of an organization that serve the functions of planning, decision-making and controlling by providing routine summary and exception reports.

A combination of computers and people that is used to provide information to aid in making decisions and managing a firm.

Roles of MIS

Support To Strategic Advantage
Support To Managerial Decision-Making
Support To Business Operations

Features of MIS

MIS is a very important information processing system for all organizations. Some crucial characteristics of MIS are stated bellow:

MIS support structured and semi-structured decisions at operational and management control level.
MIS are very useful for planning purposes of senior management staffs.
MIS are generally reporting and control oriented.
MIS have little analytical capability.
MIS generally aid in decision-making using past and present data.
MIS are relatively inflexible.
MIS have an internal rather than external orientation.

Importance of MIS in Business

MIS Affects All Areas of Business:

Manufacturing
Accounting & Finance
Human Resources Management
Marketing
Strategic Management

Systems from Functional Perspective

Information systems can be classified by the specific organizational function they serve as well as by organizational level. Typical information systems that support each of the major business functions are now explained with examples of functional applications for each organizational level.

Sales and Marketing Information Systems

Systems that help the firm identify customers for the firm’s products or services, develop products and services to meet customers’ needs, promote these products and services, sell the products and services, and provide ongoing customer support.

Examples of Sales and Marketing Information Systems
System
Description
Organizational Level
Order Processing
Enter, process, and