Management Information Systems

Topics: Information systems, Management information system, Customer relationship management Pages: 4 (760 words) Published: December 14, 2014
Task 1.

Management Information System (MIS)

In my words, Management Information System is a digital, or computer based tool, which provides managers of all levels, as well as regular employees, with information crucial to perform their tasks more effectively.

Management Information Systems are used especially by managers and they help them with different areas of their work:

gathering needed information
decision making
evaluation of processes

Management Information Systems combine information from various dimensions or branches of the company or organization, such as:

customer service

Some synonyms for MIS are as follows:

Management Information Services

Some examples of Management Information Systems:

CFM (Car Fleet Management)
CRM (Customer Relationship Management)
ERP (Enterprise Resource Planning)

Task 2

Examples of MIS
car fleet management (cfm) and customer relationship management (crm) USOS Web
CFM: System that helps to control how cars are used in a company. Driving performance, fuel usage but also sales performance and efficiency. USOS Web: Internet platform, used to help students to enrol courses and contact professors, without coming to the actual university Dropbox: Sharing files, on the internet, using folders allowing cooperation at great distances

MIS definition
Management Information System, is a digital system that is a tool, which provides managers of all levels as well as regular employees with information and knowledge that is needed in order to improve their performance in companies and organizations. MIS is used especially by managers and it helps them with

Manufacturing and production
Collecting information from databases and knowledge bases
Decision making
Control of the organization
Analysis of the performance
Communication within the organization
Long-term cost...
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