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Management Information System - Retail Sector

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Management Information System - Retail Sector
Introduction

Industries in our modern day are facing tremendous pressures or drivers like society conformation, technology innovation and market competition. These three forces describe by Boyett and Boyett, (1995) catalyzed an organization to initiate goodwill responses, improve their technological platform and invent systems to automate their operational processes. These are efforts contributed to retain their competitive edge thus preserving their existence.
In the context of this essay, we will be using the consumer electronics retailing industry as a focal point for arguments. We will also discuss the following:

• Market, Technological and Societal Pressures and how it affects the industry.
• The industry responses to these business pressures.
• How will the particular industry gain by using Information Technology (IT).
• How IT aids in decision-making processes and problem solving situations.

What are these Business Pressures or Drivers

Huber (2004) deduces that the business environment comprises of factors like social, technological, legal, economic, physical and political. In our discussion, we will be narrowing our focus to market pressure, technological pressure and societal pressure.

Business pressures could be visualized as surrounding forces that encompass an organization. An organization needs to retaliate to these forces from undermining its existence. In particular, market and technological pressures can be subsided through the deployment of strategic systems or adopting IT as a facilitator. A way to abate Societal Pressure is to promote and contribute environmental goodwill.

The local consumer electronics retailers are immerse in intensive competition with each other. With foreign players like Best Denki and Harvey Norman entering the scene due to globalization, they need to realign their strategies to remain in competition. We will be extracting scenarios from case studies and publications on these three relevant companies in our chosen



References: Boyett, J.H., and Boyett, J.T. (1995): Beyond Workplace 2000: Essential Strategies for the New American Corporation, New York: Dutton Huber, G. (2004): The Necessary Nature of Future Firms: Attributes of Survivors in a Changing World, San Francisco: Sage Publications Moore, G.E. (1997): ‘Moore 's Law ', CIO Turban, E., Leidner, D., Mclean, E., & Wetherbe, J. (2006): ‘Information Technology For Management: Transforming Organizations In The Digital Economy ', Asia: John Wiley & Sons (Asia) Pte Ltd 2002. Calling Singapore 's Green 'Hunters '. National Environment Agency, http://app.nea.gov.sg/cms/htdocs/article.asp?pid=2040. [21 June. 2006] Singapore Retailers Association, http://www.retail.org.sg/. [22 June. 2006] Heng, N. 2000. Ademco Security. Ademco (Far East) Pte. Ltd., http://www.ademcosecurity.com/PDF/(dp)as4.pdf. [23 June. 2006] Stepping up operation efficiency and understanding business performance through better use of IT, Mega Discount Store Pte Ltd, http://www.silktech.com.sg/CustomerStories/MegaDiscountStore.htm. [21 June. 2006] 2005. Microsoft Navision Proves to Be the Best Fit for Best Denki, Microsoft Singapore Pte Ltd, http://download.microsoft.com/documents/customerevidence/25266_Best_Denki_.doc. [21 June. 2006]

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