Management in the Workplace
MGT 330: Management for Organizations
Professor Toni Smith
February 21, 2014
Utilizing the management practices of planning, leading, organizing, staffing, and controlling, this paper will explain how these, when implemented in the workplace, become effective tools for building and maintaining a business. In this case, Avery Landscaping was a company I spent a summer working for, and I will detail how their business platform met each one of these practices.
Management in the Workplace
Strong and effective workplace leadership requires the use of the five management processes: planning, leading, organizing, staffing, and controlling (Reilly, Minnick, & Baack, 2011). Strong, effective businesses are built with equally strong leaders and employees. The employees are diligent to do the work required, while the leader ensures organization of the employees, openly communicates the planning, leading, staffing, and controlling to continuously meet or exceed goals. Landscaping is an ever-changing business front with many challenges, and requires owners to know, understand, and implement the five functions of management. This was the case while I worked for Avery Landscaping in the summer of 2011. In order to reach their goals, owners use planning to set proper business objectives and choose the right course of action to reach these aims (Reilly, Minnick, & Baack, 2011). Detailed planning is required for any business to succeed. Instituting and executing the plan is the foundation, intertwined with the other management functions. If this base falls apart, or if even only one piece is removed, the entire structure can fail. Tim, the owner of Avery Landscaping, carefully laid out the business platform to employees and ensured proper and timely execution and it was this planning which made the business so successful. We, as employees, sat down with Tim at least twice a week. Every meeting started off with reminding us that planning out the work we had was an on-going process. He was responsible for securing the work and overseeing project management, but everyone from the laborer to the site supervisor had to understand the mechanics of the plan and how to properly complete the task. Communication between each level was paramount, and feedback from all provided Tim with the ability to keep the end state achievable. Plans were broken down to different levels, each detailing the responsibilities of individual employees involved on projects. Feedback was presented and taken into account at meetings, and business plans were adjusted accordingly to meet or exceed the real needs of the employees while preserving the structure of the business. Ultimately Tim had the final say, but others’ input was always considered no matter the source. Site managers controlled the designated work locations, and had say in the overall outcome of the projects. Planning can be broken down into objectives. The overall goal of our company was to provide an unsurpassable customer experience through professionalism, work ethic, and product presentation while maintaining a profitable business platform. This meant providing the best product, at the best price, with quick but superior labor. Our name was known around the town after just our first job, and over time Avery Landscaping began to quickly expand due to word of mouth. A very vital function of management is leading. “Leading is often the most critical function in the success of the organization” (Reilly, Minnick, & Baack, 2011). This begins with the owner and runs from top to bottom, requiring all to be involved for success. Tim was the driving force behind this, inspiring us all to succeed and to try to better ourselves. The site managers were responsible for assigning jobs, organizing the land, products,...
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