Mark Mitchell
XMGT/230
Shane Devenan
June 28, 2014
Management and Leadership
• Leadership : The ability to direct a group of people or an company.
Management and Leadership
• Management : The organization and harmonization of activities within a business to accomplish outlined goals.
Management and Leadership
Differences
Leadership :
•Setting up new goals,
•Vision of the company’s future
•Planning new strategies
Management and Leadership
Differences
Management :
• Controlling the group
• Organizing the group to achieve pre-set goals
• Organizing objectives matching the values and principles of the group
Cultivating Leadership skills in Managers
• Emphasize business insight, inquisitiveness, and strategic awareness
• Embrace the distinction of leadership choices and defy the impulse to generalize
• Establish a culture that inspires debate during the decision-making process
• Include newer developing leaders on internal task teams and give them a significant task to handle
• Make a few leadership roles rotational
• Lead from the front, but not out in front too far .
Setting Effective Expectations
• Effective leaders find ways to clearly communicate expectations • Effective leaders give feedback to their employees on a regular basis
Setting Effective Expectations
• Cover performance requirements and if they are meeting those expectations
• Communication requirements
• Express required behavior and professionalism
• Explain corrective actions and how they can improve
• Express the consequences if corrective action is not adhered to
• Provide incentives appropriate for the situation
• Offer support by asking how you can help and truly listen
• Support can create an environment that breeds effective performance. Managers and a Healthy Organizational
Culture
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Managers have a direct impact shaping
Organizational Culture (Part 1)
Teach employees to be the example to follow
Teach employees to keep people informed
Teach