Management

Topics: Management, Organization, Business Pages: 9 (1658 words) Published: March 12, 2014
Student Self-administered case study

Introduction to PoM ‐ 
Management

Case duration (Min):

45-60

Principles of Management (PoM)

Introduction to PoM

Worldwide
Case summary:

This case uses a brief 
video clip that focuses 
more on managerial 
behaviour ‐ the clip and a 
selection of the questions 
could either be used in a 
tutorial or lecture.

Through its leaders and managers, organisations seek to do the right thing (effectiveness) as reflected in the  organisational mission and goals and to do those things efficiently, thus keeping costs to a minimum. In doing so, the  organisation will achieve its purpose. In this case study, we ask what management is, giving consideration to the  types of manager and management functions.

Learning objectives:
Describe what is meant by the term management.
Explain the functions of management.
Describe the different types of manager.

Case problem:
What is management and what are managers?

Page 1
Case media © London Business School 2008 - 2009 - Case study © Dr Phil Kelly 2009

Pre class activities...

1

Read Heike, B., Ghoshal, S. (2002), 'Beware the Busy  Manager', Harvard Business Review, Vol. 80, Issue 2, pp. 62 ‐  69

45-60

First, if you are taking a taught management course then consult with your tutor and ensure that the case has not been scheduled into a teaching class or tutorial. If it has not:
1. Play/ read the media associated with the case. You may need to access the Internet and enter a URL to locate any video clips. 2. Attempt the Case study questions.
Consider attempting the case study as a group exercise; you could form a study group with fellow students. 3. Check the suggested answers - remember these are suggestions only and there are often many possible answers. Discuss questions and answers with other students.

4. If you feel your answer(s) were weak then consider reading the relevant suggested readings again (also see the case study suggested references).

Title/
Media type
Sumantra Ghoshal - CNN Advert.

Film

URL/ Media  description
http://www.london.edu/videoandaudio/sumantraghoshalcnndvert.html Sumantra Ghoshal discusses different types of managers within organisations.

NOTES:

Page 2
Case media © London Business School 2008 - 2009 - Case study © Dr Phil Kelly 2009

Case study questions... 
Pre/During/After
class

Action

1

WHAT IS MANAGEMENT?

During

In your groups, brainstorm ideas of what constitutes management and then create a definition. In your answer, you should make reference to the concept of effectiveness and efficiency and should discuss why a focus on only one of these concepts is unlikely to ensure success for the organisation.

2

MANAGEMENT FUNCTIONS :

3

TYPES OF MANAGER :

During

In your groups, identify and discuss the main functions associated with management (consider the work of Henri Fayol). Which function do you believe is most important?

During

Not all managerial jobs are the same just as not all managers are the same. Managers vary in their attitudes, values, personalities, philosophies, beliefs and overall thinking and behaviour.They may occupy different positions within the organisational hierarchy and may have different roles and responsibilities. Identify three types of manager, based on the organisational hierarchy and briefly outline the associated responsibilities.

4

MANAGERIAL BEHAVIOUR :

5

MANAGEMENT ROLES IN THE TRANSNATIONAL ORGANISATION :

During

In the film clip, Sumantra Ghoshal discusses different types of managers within organisations and suggests that many engage in ‘Unproductive business’ – why is this?

Read Bartlett, C., Ghoshal, S. (1992), 'What Is a Global Manager?', Harvard Business Review, SeptemberOctober 1992, pp. 124 - 132 and identify management roles in the transnational.

Page 3
Case media © London Business School 2008 - 2009 - Case study © Dr Phil Kelly 2009

Pre‐Class...
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