Management

MANAGEMENT REVISION NOTES.
Organisational levels
Top managersresponsible for making organisation wide decisions and establishing the goals and plans that affect the entire organisation
First line managers the lowest level of management, and manage the work of non-managerial employees
Middle managers all levels of management between the first line level/top level of the organisation
The changing face of organisations and management
Stable Dynamic
Inflexible
- Few or slow changes
- Local focus
Individual oriented
- Permanent jobs
- Mangers commanded
- Managers made decision
Rule orientated Flexible
- Innovative
- Changing technology
- Global focused
Team orientated
- Contract/ temp job
- Participative decision making
Customer oriented Who are managers?
- People who work with and through other people by coordinating and overseeing their work activities in order to accomplish organisational goals.
- Managers get things done through people
What is management?
- The process of coordinating work activities so that they are completed efficiently with and through other people. o Efficiency – getting the most output for the least inputs o Effectiveness – doing the right things, attaining organisational goals.
What do managers do?
Managerial functions (Fayol): POLC
- Planning  define goals, establish strategies for achieving those goals and develop plans to integrate and coordinate activities
- Organising arranging and structuring work to accomplish the organisation’s goals.
- Leading  working with and through people to accomplish organisational goals
- Controlling  monitoring actual performance, comparing actual to standard and taking action if necessary.
Managerial roles (Mintzberg) = DII
- Decisional managerial roles that revolve around decision making
- Interpersonal involve people and other duties that are ceremonial and symbolic in nature
- Informational revolves around receiving, collecting and disseminating