Literature Review

Topics: Employment, Labor / Pages: 10 (2261 words) / Published: Oct 14th, 2011
Literature review
As for years hospitality industry is suffering from high staff turnover. The main aim to chose this topic for the literature review is that continuous problem and effect causing to the organization in terms of labor shortage especially skilled labor and organization having no control on the staff retention due to which it is become a challenge for hospitality industry especially human resource that how to attract and retain the talented and skilled staff (Barron, 2008).
Demographic change in UK Paul Barron has said the hotels in UK are struggling to retain and recruit the experienced and talented staff (Barron, 2008). Organization is also facing the significant demographic change in the population. As there has been tremendous increase in the aging population and also very low population of young people entering the industry. Due to this sudden transformation not only causing shortage of staff but also facing the problem to retain the knowledgeable and experience staff. (Govaaerts et al., 2011). According to the author the unevenly distributed population is the prime reason for the lack of skilled employees in the hotel industry. (Choi, Woods, Murrmann, 2000). Due to this sudden transformation not only causing shortage of staff but also facing the problem to retain the knowledgeable and experience staff (Govaaerts et al., 2011). Paul Barron has criticized that industry always had a bad reputation of paying low wages to the staff, unusual working hours, boring job and limited opportunities for career growth due to which the hospitality industry has always found it difficult to motivate staff, and retain qualified and skilled labor. (Barron, 2008).
Future challenges for industry According to author, in the



References: Website reference: Bawden, A., 2007 Druce, C., 2010. Hospitality skills crisis deepening. [online] Available at: http://www.bighospitality.co.uk/Trends-Reports/Hospitality-skills-crisis-deepening [Accessed 28 august 2011].

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