Florida State College of Jacksonville
At least once in a life time a person will have to trust another with their financial wellbeing. People such as accountants who take care and manage the money of others. Accountants assist their clients with finical advice and make sure that all of their government work is in order. Others work for big corporations and the take care of their bookkeeping. Accountants have a very difficult job because not only do they have to make sure they are mathematically accurate but they also have to build a trusting relationship with the people who they are working for. Key concepts have to be present for a person to be predominant in this career. An accountant job will be a success with important elements of literacy such as speaking, research, writing, reading, and listening.
The literacy element of speaking is important when it come to an accountant’s relationship with their client. Accountants need to build a stable relationship with their clients. They have to speak with them in order to have an understanding of the business they have to get done. Doug Sleeter has recognized that there has been a loss of communication between accountants and their clients. This has caused a gap in the perception of the job that is at hand. In accounting firms look for people who stand out and are not like any of the average ones. Employers especially look for people who can “understand our clients” and “talk to them” (A career in accounting, 2014). When accountants understand what their clients want they can better serve them. Not communicating can lead to a bad business relationship and a loss of clients. Sleeter also suggests that accountants “change the way they serve clients” (Sleeter, 2014). Clients look for accountants who know and understand the same goals that they have in mind. If they do not feel this way then they are sure to find service else were. Customer service or in this case
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