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Leveraging Employee Engagement in the Hospitality Industry

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Leveraging Employee Engagement in the Hospitality Industry
Leveraging Employee Engagement in the Hospitality Industry:
A Comparative study of Indian Hotels Company Limited v/s ITC-Hotels Division

A Project Report
Presented to

NOIDA
In
Partial fulfilment for the award of the degree of
Hotel and Hospitality Administration

Project Guide: Submitted By:
Mr. Prateek Ghosh Abhishek Chauhan (701) Akanksha Ahuja (711) Ankit Sharma (722) Anshul Gupta (724) Shivangi Kapoor ()

Dr. Ambedkar Institute of Hotel Management,
Catering and Nutrition
Chandigarh

GUIDE CERTIFICATE

This is to certify that the project titled “Leveraging Employee Engagement in the Hospitality Industry: A Comparative study of Indian Hotels Company Limited v/s ITC-Hotels Division”. Submitted towards the partial fulfilment of the requirement for the course of Hotel and Hospitality Administration Degree of National Council for Hotel Management and Catering Technology, Noida is a bonafide work and original research work carried by respective students under my guidance and that no part of his/her research/study has been submitted earlier to this university or any other institution for fulfilment of any other degree or course of study.

(MR. PRATEEK GHOSH)
Sr. Lecturer
Dr. Ambedkar Institute of Hotel Management Catering and Nutrition
Chandigarh

PREFACE
The project report pertains to the making of a final project of BHM curriculum under the National Council for Hotel Management & Catering Technology (NCHMCT).
The purpose of this project is to make the students have thorough knowledge of the topics given to them. We learned a lot from the hard work we have put in to collect information regarding the same, which would be of great use in our near future.
Justification cannot be done to whatever we have learnt within a few pages but we have still tried our best to cover as much as possible about “Leveraging Employee Engagement in the Hospitality Industry: A Comparative study of Indian Hotels Company Limited v/s ITC-Hotels Division” in this report. It
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