Directions: Complete the following according to the instructions on page 2 of the print course guide and submit to LSU Independent & Distance Learning for grading.
Part I: Definitions (3 points)
Part II: Short Answers. (5 points each)
6. Describe how the managers at each of the three levels (supervisory, middle, and top) must draw differently on the three basic management skills.
7. What does modern management draw from the classical approach in managing both individuals and the organization as a whole?
8. List and briefly describe the types of resources managers must draw on to do their job.
9. Many business organizations must now compete in the global marketplace. What does the systems approach to management say about how this global environment may affect a manager’s decisions in a U.S. clothing manufacturing facility?
10. What were the most important findings of the Hawthorne studies?
11. Describe how modern managers draw on Fayol’s principles. What would Fayol say about the current trend of outsourcing and extensive use of parttime employees?
12. What is the difference between an open system and a closed system?
Part III: Case Analysis. (50 points)
13. Read the case "Family Feeling Faces Challenges at Smucker's" (pages 46–47) and answer the three questions at the end of the case. Be sure to draw on the materials covered in chapters 1 and 2 in responding to the case questions.
1. Planning Planning can be defined as the process of choosing different activities and bringing in ideas on how to most effectively accomplish a specific goal related to the company. It is basically a guideline of how and when a task should be performed.
2. Organizing Organizing can be defined as assigning different individuals or groups within the organization in order to carry out a specific plan . Properly organizing activities can greatly enhance the efficiency and output related to activity that has been planned.
3. Influencing Influencing can be defined as a manager or supervisor providing direction and leadership to the human resources within an organization in order to efficiently and effectively attain company goals and in the process ultimately increase productivity.
4. Controlling Controlling is the process of measuring current organizational activities and comparing them to specific standards that were set beforehand. It is basically a measure of the quality framework of the organization and to identify areas that need changes in order to better create a working environment that meets the pre set standards or surpasses the standard set by the company.
5. Effectiveness Effectiveness in management can be defined as a measure of how a managing individual successfully achieves the goals set forward by the organization towards them by efficiently utilizing the resources that have been given to the managing individual by the organization.
Top management involvement is one of the major quality characteristic of a successful business organization. Top managers provide vision and goals to direct an organization.Thus, conceptual skills are the most important aspect for such personnel to have. Top managers should also be very good at communicating and directing middle management and also be good at being involved in communicating directly with lower level employees. Therefore Human skills are very important too. Technical understanding too is important to guide the organization, but not as much for top managers.
The focus of middle management is to understand the goals of top management and relay the plan to supervisors and lower level employees. This Requires thorough communication skills so ...
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