Learning Team Mediation Process

The Learning Team firmly believes in resolving any disputes when they arise. In the event a dispute arises between team members, due to project assignment goals, group process goals, quality level goals, or Ground Rules such as (meeting schedule, locations, attendance expectations, agenda, assignment completion, communication methods, time zone issues, etc.), the team members agree to mediation procedures that are in accordance with the United States Arbitration and Mediation. The mediation shall be administered by one of the following: Internal team mediator or an external mediator, such as an UOP class facilitator.
Mediation Process

• The team members will meet with a neutral mediator, who listens to each side explain its position.