Lean Six Sigma Reference Material

QUESTION 1 Quality is primarily related to satisfaction viewpoint of

Customer Manufacturer Service provider General public all of above

-------------------------------------------------------------------------------- QUESTION 2 BPR stands for

Business Process Restructuring Business Process Redefining Business Process Reengineering all of the above none of the above

-------------------------------------------------------------------------------- QUESTION 3 Six Sigma relates to

Radical redesign align, improve and maintain remove waste all of the above none of the above

-------------------------------------------------------------------------------- QUESTION 4 Six sigma is evolved in periods of - i.evolution, ii. design, iii. Refinement, iv. Results, v. Awareness, vi. Adaption, vii. Enlightenment. Select the correct sequence

ii.,iii.,i.,iv.,v.,vi.,vii. ii.,iv.,v.,vi.,vii.,iii.,i. i.,iv.,v.,vi.,vii.,ii.,iii. i. to vii. in sequence provided none of the above

-------------------------------------------------------------------------------- QUESTION 5 Six Sigma is a business-driven, multi-dimensional structured approach to:

Reducing process variability Increasing customer satisfaction Lowering Defects Improving Processes all of the above

-------------------------------------------------------------------------------- QUESTION 6 __________ is also a set of methods used to draw conclusions or inferences about characteristics of populations based on data from a sample.

Descriptive Statistics Inferencial Statistics Analytics all of the above none of the above

-------------------------------------------------------------------------------- QUESTION 7 Measures of central tendency are

Mean Median Mode Quartiles all of the above