Leadership Management
Exercise – from last!
1) Find an example of an organisation following the: - Simple structure - Machine bureaucracy - Adhocracy 2) Imagine yourself as an employee in each of above (one by one) How does the communication between you, your team and your manager work taking below into consideration? - Simple structure (you are an employee reporting directly to the CEO, no employees reporting to you) - Machine bureaucracy (You are a middel manager, managing a team of 5 and you report to the CEO) - Adhocracy (You are the functional head of your area but with no direct reportees)
Organization & Leadership
Service Management 1. Semester – 2012 Leadership
”Leadership is a process whereby an individual influences a group of individuals to achieve a common goal”
Leadership vs. Management?
Leader roles – Mintzberg The Managerial Roles
Provide Information
Process Information
Use Information
Learn more: http://www.bola.biz/mintzberg/mintzberg2.html
Exercise
What is a leader, p. 333
(Disregard Q3 & Q4)
-> How does this perception differ from older views?
Different perspectives on leadership
Trait theories - Leaders are born Behavioral theories - We could train people to become leaders Contingency theories - The effectiveness of a leadership style depends on the situation Leader-member exchange theory - Rational, situational, anarchistic Decision theory - Rational, situational, anarchistic Value based Leadership - The ‘new’ kid in class
Trait/Behavioral: The managerial grid, University of Michigan
Trait/Behavioral: The managerial grid, University of Michigan
Contingency – Path-Goal theory (Robert House)
Contingency – Situational (Blanchard)
-> What types of employees should be managed in each square?
Tannembaum & Schmidt
Exercise
Medway Bank Hand-Out
Leader-member exchange theory (SEM01v blok 7->) (Danserau, Graen and Haga)
Value based leadership
What’s a value? What’s best for me vs. what’s best
1) Find an example of an organisation following the: - Simple structure - Machine bureaucracy - Adhocracy 2) Imagine yourself as an employee in each of above (one by one) How does the communication between you, your team and your manager work taking below into consideration? - Simple structure (you are an employee reporting directly to the CEO, no employees reporting to you) - Machine bureaucracy (You are a middel manager, managing a team of 5 and you report to the CEO) - Adhocracy (You are the functional head of your area but with no direct reportees)
Organization & Leadership
Service Management 1. Semester – 2012 Leadership
”Leadership is a process whereby an individual influences a group of individuals to achieve a common goal”
Leadership vs. Management?
Leader roles – Mintzberg The Managerial Roles
Provide Information
Process Information
Use Information
Learn more: http://www.bola.biz/mintzberg/mintzberg2.html
Exercise
What is a leader, p. 333
(Disregard Q3 & Q4)
-> How does this perception differ from older views?
Different perspectives on leadership
Trait theories - Leaders are born Behavioral theories - We could train people to become leaders Contingency theories - The effectiveness of a leadership style depends on the situation Leader-member exchange theory - Rational, situational, anarchistic Decision theory - Rational, situational, anarchistic Value based Leadership - The ‘new’ kid in class
Trait/Behavioral: The managerial grid, University of Michigan
Trait/Behavioral: The managerial grid, University of Michigan
Contingency – Path-Goal theory (Robert House)
Contingency – Situational (Blanchard)
-> What types of employees should be managed in each square?
Tannembaum & Schmidt
Exercise
Medway Bank Hand-Out
Leader-member exchange theory (SEM01v blok 7->) (Danserau, Graen and Haga)
Value based leadership
What’s a value? What’s best for me vs. what’s best