Leadership in a Multicultural Organization
Leadership in a Multicultural Organization
Introduction
With the passage of time traveling industry has emerged as one of the most profitable and lucrative industries globally. This can further be demonstrated from the fact that traveling industries today are just not localized to providing their customers with tourism related facilities but along with this they also ensure that their customers make use of all possible facilities and leisure resources through which their clients can enjoy the most memorable trip ever. In addition to this it is also important to mention that the recent economic slump developed serious repercussions upon the development of the travel industry. It was estimated that in the year 2008 international travel flights and tours dropped by 2% all over the world. Nevertheless from 2010 the industry has started to exhibit signs which comprehensibly manifest its rejuvenation. This can further be understood from the fact that in the year 2010 there were over 940 million tourist arrivals which were 6.6% greater when compared to tourism statistics of 2009. It is also important to mention here that the projected forecasts of the global traveling industry also show signs of immense development and the subsequent reemergence from the adverse ramifications of financial depression.
Globalization of the world has triggered travel and tourism from industrialized countries. This enhanced number of tourists from all over the world compelled hotel and tourism industry to develop themselves according to the needs of present global world. This wave of tourism also brings itself many benefits, as tourism and hotel industry became one of the major sources of revenue generation for many countries. As competition in the market of tourism continuously increases, so there is a chance of much more diversification and customization of tourism market. These internal changes of the business require three things:
* Management Commitment * Universal
Introduction
With the passage of time traveling industry has emerged as one of the most profitable and lucrative industries globally. This can further be demonstrated from the fact that traveling industries today are just not localized to providing their customers with tourism related facilities but along with this they also ensure that their customers make use of all possible facilities and leisure resources through which their clients can enjoy the most memorable trip ever. In addition to this it is also important to mention that the recent economic slump developed serious repercussions upon the development of the travel industry. It was estimated that in the year 2008 international travel flights and tours dropped by 2% all over the world. Nevertheless from 2010 the industry has started to exhibit signs which comprehensibly manifest its rejuvenation. This can further be understood from the fact that in the year 2010 there were over 940 million tourist arrivals which were 6.6% greater when compared to tourism statistics of 2009. It is also important to mention here that the projected forecasts of the global traveling industry also show signs of immense development and the subsequent reemergence from the adverse ramifications of financial depression.
Globalization of the world has triggered travel and tourism from industrialized countries. This enhanced number of tourists from all over the world compelled hotel and tourism industry to develop themselves according to the needs of present global world. This wave of tourism also brings itself many benefits, as tourism and hotel industry became one of the major sources of revenue generation for many countries. As competition in the market of tourism continuously increases, so there is a chance of much more diversification and customization of tourism market. These internal changes of the business require three things:
* Management Commitment * Universal
References: Adler, N. J. (1991). International Dimensions of Organizational Behavior. 2d ed. Boston: Kent. Block, L. (2003). The leadership-culture connection: an exploratory investigation. Leadership & Organization Development Journal, Vol.24, No.6, pp.318-334 Christensen - Hughes, J. (1992). Cultural Diversity: The Lesson of Toronto 's Hotels. Cornell Hotel and Restaurant Administration Quarterly, Vol Clinton D. Korver (2008). Models Ethical Leaders. They model excellence. Harvard Business Press Gannon, M. (2004). Understanding Global Cultures - Metaphorical Journeys Through 28 Nations, Clusters of Nations, and Continents Hamilton, S. F. (1990). Apprenticeship for Adulthood. New York: Free Press. House, R. J. and Javidan, M. (2004). Overview of GLOBE. Culture, Leadership, and Organization - The GLOBE Study of 62 Societies Lambert, W. (1977). The Effects of Bilingualism on the Individual: Cognitive and Sociocultural Consequences Landsberger, Henry, A. (1961, December). The Horizontal Dimension in Bureaucracy. Administrative Science Quarterly. Levenson, H., & Strupp, H. H. (1997). Cyclical maladaptive patterns: Case formulation in time- limited dynamic psychotherapy Luborsky, L. (1984). Principles of psychoanalytic psychotherapy: A manual for supportive- expressive (se) treatment Luborsky, L., & Crits-Christoph, P. (1998). Understanding transference: The ccrt method. Washington DC: APA Books. Olsen, M. D. and Zhao- JinLin. (1997). New Management Practice in the International Hotel Industry Peters, T., (2002). Riding the waves of culture. Second edition, Nicholes Brealey. Rotter, N.G., & O’Connell, A.N. (1982). The Relationships Among Sex-Role Orientation, Cognitive Complexity and Tolerance for Ambiguity Schaeffer, R. K. (2003). Understanding globalization. Maryland: Rowman and Littlefield. Statistical Report on Employment Tracey, J. B. and Hinkin, T. R. (1994). Transformational Leaders in the Hospitality Industry. Cornell Hotel and Restaurant Administration Quarterly, Vol Triandis, H. C. Kurowski, L. L. and Gelfand, M. J. (1994). Workplace Diversity. In Handbook of Industrial and Organizational Psychology, vol Uttal, Bro. (1982, October). The Corporate Culture. Fortune.