Lead Levels In Whistles Paper
MEMO
Date: May 2, 201
To: CEO
From:
Re: Lead levels in whistles
An issue was raised the manager of the QA team that I feel we need to address. Whistles that are part of the toy collection scheduled to be shipped to a customer in South America have lead content that is higher than allowed by current U.S. standards. Shipping potentially harmful toys without disclosure could do irreparable damage to the image of the company, even if shipped out of the U.S.
Before addressing the issue I have considered the business and business stakeholders and our obligation to them. This has included the level of effort and costs associated with several courses of actions. I have also considered our obligations both legally and morally to our customer and our future customer. Our business has always held itself and its products to the highest quality standards and our customers in turn have rewarded us with continued trust and business. Our reputation and image should be a considering factor with any course of action that we take.
I have carefully considered possible …show more content…
We should clearly spell out what each employee is responsible to do and how the company will respond. If we consider potential issues before they occur and address the remediation it will remove any chance that we will be pressured into a fast and poor choice which may have long term impact to our company or our customers.
I also recommend that we formalize the company ideals into a code of conduct that is available for our employees and customers. An excellent example that addresses responsibility to all stakeholders internally and externally is the code of conduct for the Mattel Company. The Mattel Company code of conduct addresses legal and ethical concerns and how to respond if there are concerns. (Mattel Inc.,
Date: May 2, 201
To: CEO
From:
Re: Lead levels in whistles
An issue was raised the manager of the QA team that I feel we need to address. Whistles that are part of the toy collection scheduled to be shipped to a customer in South America have lead content that is higher than allowed by current U.S. standards. Shipping potentially harmful toys without disclosure could do irreparable damage to the image of the company, even if shipped out of the U.S.
Before addressing the issue I have considered the business and business stakeholders and our obligation to them. This has included the level of effort and costs associated with several courses of actions. I have also considered our obligations both legally and morally to our customer and our future customer. Our business has always held itself and its products to the highest quality standards and our customers in turn have rewarded us with continued trust and business. Our reputation and image should be a considering factor with any course of action that we take.
I have carefully considered possible …show more content…
We should clearly spell out what each employee is responsible to do and how the company will respond. If we consider potential issues before they occur and address the remediation it will remove any chance that we will be pressured into a fast and poor choice which may have long term impact to our company or our customers.
I also recommend that we formalize the company ideals into a code of conduct that is available for our employees and customers. An excellent example that addresses responsibility to all stakeholders internally and externally is the code of conduct for the Mattel Company. The Mattel Company code of conduct addresses legal and ethical concerns and how to respond if there are concerns. (Mattel Inc.,