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Laudon MIS13 Ch04

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Laudon MIS13 Ch04
Chapter 4

Ethical and Social Issues in
Information Systems

Video cases:
Case 1: “What Net Neutrality Means for You”
Case 2: Facebook Privacy
Case 3: Data Mining for Terrorists and Innocents
Instructional Video 1: “Victor Mayer Schonberger on the Right to be Forgotten”

4.1

Copyright © 2014 Pearson Education, Inc.

Management Information Systems
Chapter 4: Ethical and Social Issues in Information Systems

LEARNING OBJECTIVES

• What ethical, social, and political issues are raised by information systems?
• What specific principles for conduct can be used to guide ethical decisions?
• Why do contemporary information systems technology and the Internet pose challenges to the protection of individual privacy and intellectual property? • How have information systems affected everyday life?
4.2

Copyright © 2014 Pearson Education, Inc.

Management Information Systems
Chapter 4: Ethical and Social Issues in Information Systems

Behavioral Targeting: Your Privacy Is the Target

• Problem: Need to efficiently target online ads.
• Solutions: Behavioral targeting allows businesses and organizations to more precisely target desired demographics.
• Google uses tracking files to monitor user activity on thousands of sites; businesses monitor activity on their own sites to better understand customers.
• Demonstrates IT’s role in organizing and distributing information. • Illustrates the ethical questions inherent in online information gathering.
4.3

Copyright © 2014 Pearson Education, Inc.

Management Information Systems
Chapter 4: Ethical and Social Issues in Information Systems

Understanding Ethical and Social Issues Related to Systems

• Recent cases of failed ethical judgment in business: – Barclay’s Bank, GlaxoSmithKline, Walmart
– In many, information systems used to bury decisions from public scrutiny

Ethics
– Principles of right and wrong that individuals, acting as free moral agents, use to make choices to guide their behaviors
4.4

Copyright © 2014 Pearson

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