Laudon Mis 6ce Ch12

Management Information Systems, Cdn. 6e (Laudon et al.)
Chapter 12 Enhancing Decision Making

1) Many decisions have elements of both types of decisions and are semistructured, where only part of the problem has a clear-cut answer provided by an accepted procedure.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 380
AACSB: Reflective thinking skills
CASE: Content
A-level Heading: 12.1 Decision Making and Information Systems

2) Senior executives face many unstructured decision situations, such as establishing the firm's five- or ten-year goals or deciding new markets to enter.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 380
AACSB: Reflective thinking skills
CASE: Content
A-level Heading: 12.1 Decision Making and Information Systems

3) Operational management and rank-and-file employees tend to make more structured decisions.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 380
AACSB: Reflective thinking skills
CASE: Content
A-level Heading: 12.1 Decision Making and Information Systems

4) Design involves identifying and exploring various solutions to the problem.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 381
AACSB: Reflective thinking skills
CASE: Content
A-level Heading: 12.1 Decision Making and Information Systems

5) Choice consists of choosing among solution alternatives.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 381
AACSB: Reflective thinking skills
CASE: Content
A-level Heading: 12.1 Decision Making and Information Systems

6) Implementation involves making the chosen alternative work and continuing to monitor how well the solution is working.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 381
AACSB: Reflective thinking skills
CASE: Content
A-level Heading: 12.1 Decision Making and Information Systems

7) Classical models of management state that the actual behaviour of managers appears to be less systematic, more informal, less reflective, more reactive, and less well organized than the classical model would have us