lateral collaboration and vertical coll

Topics: Customer relationship management, Customer service, Corporation Pages: 7 (1729 words) Published: December 4, 2014
 Identify and provide an example of the use of lateral collaboration and vertical collaboration within the organization, and prepare an action plan to use lateral and vertical collaboration.

A vertical organization tends to be structured in terms of employee and management collaboration. Since decisions travel up and down the organizational chart, collaboration between employees and managers on company processes or issues happens in a very structured setting that includes meetings and constant monitoring. Because employees in a horizontal organization are empowered to make their own decisions, collaboration tends to happen more organically. Employees have open contact with each other and are more available to create collaborative solutions. The rigid structure of a vertical organization tends to slow communication between departments and from management to employees. Communication in a horizontal organization tends to be more organic and easily flows from one work group to the next.

Riordan Manufacturing
Riordan is the largest industry capable of making polymer products. They are proud on their strategic planning and intelligence due to which they are able to make unique products. For the client’s satisfaction, the mission of the company is that the work and processes should be perfect and precise. The unique qualities of Riordan can be analyzed through their way of working in new projects. To fulfill the client’s requirements they work in intensive care environment to make their product perfect. Due to remarkable reputation Riordan is spreading their industry to make maximum products for clients. They have now started to make medical supplies and plastic bottles. To make their reputation regarding to superior quality they have build a plant in china to supply their product globally. The motive of Riordan is that “No compromise in quality”.

Reasons for Riordan’s existence
Riordan is marketing their products worldwide. They have 550 employs which are working precisely and with unique skills, which have revenue of approximately 1 billion dollars. Riordan produces different products in their worldwide plants.   Albany plant produces plastic containers, Hangzhou, china plant produces fans and other plastic products are produced in their plants located in Michigan and Pontiac. Beside of making these plastic products Riordan is also capable of making automotive parts such as aircraft’s spare parts, different types of product for Ministry of Defense. The leaders of this industry are capable of making polymer products which has a positive impact on clients and demand is increasing day by day.   Riordan’s management has a mission outline in which they have given priority to the quality and practice with precision. The company is exerting more efforts to be at number one position among their competitors. In the mission outline the company is also focusing

Virtual Organizations
In the past, college graduates would embark on careers in the business world with book learned business theory. Now the college curriculum can include practical use of real world situations in a web-paged virtual organization. This virtual organization allows students experience to review, analyze, troubleshoot and resolve real business problems. This paper will review the virtual company, Riordan Manufacturing, allowing students to review existing business systems, identify improvements or introduce new business systems to allow the company to thrive in the growing technology of the business world. Riordan Manufacturing

Riordan Manufacturing, a company that is wholly owned by Riordan Industries, a Fortune 1000 enterprise specializes in the field of plastic injection molding. Riordan Manufacturing was initially Riordan Plastics, Inc., a company founded by Dr. Riordan in 1991 to process polymers into high tensile strength plastic substrates. Due to its initial success and venture capital obtained, it was able to expand and take on a new...
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